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[Game Client] Game crash on alt-tab

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Jacket0012 ?? Senior Member
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07-20-2011

A bug I've encountered a number of times but only just now figured out when it actually happens. Basically if i alt-tab in game and then try to alt-tab back some times the game crashes and gives me an error. The error says that my graphic card is out of date and then redirects me to a league page containing links to update them. I've updated the drivers several times and i am still getting the error fairly frequently.

I am running an Nvidia Geforce GT 540m on windows 7 home premium fully updated. If you need any more information ill try and supply it.

 
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Jacket0012 ?? Senior Member
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07-20-2011

Plz fix riot i just had it happen again.

 
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ExpertSockThrow ?? Senior Member
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07-20-2011

Bump, it almost cost us a game. Has cost us several others.

 
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Jacket0012 ?? Senior Member
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07-21-2011

Please help riot.

 
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RiotVeonneth RiotVeonneth's Avatar ?? Production Assistant
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1 of 2 Riot Posts
07-21-2011

Hey guys,

We have a few upcoming plans to attack this bug. Unfortunately, fixing the bug is very difficult and will take us a lot longer. But to alleviate some pain, we have two more things:

- 1) We want to make sure that the messaging is better. We usually send that message as a blanket "your graphics driver couldn't handle this" (and quite often, it is the drivers). In the case of alt-tabbing, it's probably that your graphics card ran out of memory, and that could be solved by decreasing texture resolution and graphics settings.

- 2) We're implementing an in-game option for borderless windowed mode, which should alleviate the alt-tab time significantly. There's already a way to do this by editting the config file, but an in-game method might alleviate some of the pain.

 
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Jacket0012 ?? Senior Member
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07-21-2011

Thanks good to know riot is fixing. Any estimate on the eta of the fix?

 
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RiotVeonneth RiotVeonneth's Avatar ?? Production Assistant
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2 of 2 Riot Posts
07-21-2011

Quote:
Originally Posted by Jacket0012 View Post
Thanks good to know riot is fixing. Any estimate on the eta of the fix?
For actually fixing whatever is causing the game crash, it'll be a while. For the other two features, it should be relatively soon, but I can't say for sure.

 
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Eiales ?? Senior Member
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07-22-2011

As a temporary fix, you can downgrade to version 169 drivers instead of 17X.