Originally Posted by Jammer
That makes me sad. I appreciated their excitement and their openness on Twitter. I understand why that kind of interaction is discouraged, but I really enjoyed seeing what felt like genuine excitement from the Rioterz. I hate to see that ruined by the rude portion of the community.
We highly value openness. And its really awesome that we are unique in the game industry about how much we encourage our employees to interact with the community.
But, there is a line that needs to be walked, especially with sensitive subjects. Excitement is fine, but you need to be careful you are not setting people's expectations unrealistically, and some people here obviously crossed that line.
Don't worry, you are not going to see us clam up, or stop expressing how excited we are! That is a permanent part of our culture, its just going through some growing pains =)