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Crashed at the start of the game.

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Nochee ?? Junior Member
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08-31-2011

While on the splash screen my league crashed and gave me a bug report. I keep trying to constantly try to reconnect, but as soon as i get to the splash screen i crash. Will this count as a leave?

 
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WookieeCookie WookieeCookie's Avatar ?? Player Support Lead -
Player Behavior
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1 of 2 Riot Posts
08-31-2011

Hello Nochee,

This will indeed count as a leave because whether it was intentional or not, your team was left with only 4 players.

However, one leave will not affect your game at all, so try not to worry to much. The problem is when you start to stack up A LOT of leaves.

Does this crash happen every time you try to play? If so I would avoid any ranked, or queued games and only play Custom matches until we can resolve this issue. You will not get a leaver penalty for crashing out of a Custom match.

For trouble shooting can you provide me with the following?

1) A DxDiag
How to get a DxDiag: http://support.leagueoflegends.com/e...stic-or-dxdiag

2) Your most recent r3d log where you experienced the problem
Log information: http://support.leagueoflegends.com/entries/20076987

 
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Maau ?? Junior Member
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08-31-2011

Same happening to me, I can only reconnect if I use repair function on the patcher, strange is that its random, happens sometimes and other not, when it happens i have to wait the game to finish to be able to play again.

I got some leaves because of this and Im afraid of been banned, yet I want to play and since its an intermitent problem I keep trying xD

 
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Dragonvine ?? Senior Member
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08-31-2011

Im getting this as well, it just says it has stopped working and, well... does just that.

 
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WookieeCookie WookieeCookie's Avatar ?? Player Support Lead -
Player Behavior
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2 of 2 Riot Posts
08-31-2011

Maau,

Based off of the r3d log. It looks like you're having a connection problem to the game servers. I would recommend contacting us directly at: http://support.leagueoflegends.com/home for further troubleshooting. Be sure to include your logs with your message.

Dragonvine, I would encourage you too to contact us if you continue to run into this problem.

In fact, if you're waiting for an answer to your pressing technical issue, don't be afraid to write us directly.

 
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NathanAndersons ?? Junior Member
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08-31-2011

I'm having the same problem, I start loading into the game then it crashes randomly and gives me a bug report

 
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Farmer Cyst ?? Member
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08-31-2011

this is happening to me too. very frustrating. what's going on?