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A long thread regarding the Elo, Leave, Report and AFK system.

First Riot Post
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09-20-2011

As I break the 1500 ELO mark in Solo Ranked, I begin to notice a huge difference in my quality of games. There amount of leavers, afkers, and griefers have steadily declined the higher I've gotten, and the games in general have been much more enjoyable.

For the record, with this account, I purposely dropped down to the 900 ELO rank in order to see just how bad "ELO Hell" really was, and to see if it was really impossible to escape like everybody claims. I discovered that it's not impossible to escape, but it's disproportionately hard, and the lower your ELO is, the more horrible the games are. With such an abundance of leavers, afkers, and griefers, it is not hard to see why lower ELO players hate Ranked so much.

Why the Report System fails on every level

Riot's solution to the Leaver, AFKer, and Griefer problem, is creating a report system that allows users to forward reports of trouble users to the tribunal, thousands and thousands of these reports are going up to the tribunal everyday. To be fair, who the hell uses the tribunal anyway? It's a waste of time for the average player as far as i see it.

Here's the problem with the Report System: The game has over 3 million players (and growing). Looking at this objectively, even if only 1% of all the players were chronic leavers, that's still over 30,000 players that are ruining games for other people. I think Riot has already said that the amount of people banned is in the triple digits, maybe quad digits by now. But that's less than 1000 banned players in theory. However, I think we can all agree that the problem is much, more worse than 1% of the playerbase.

At low ELO, ask yourself, how many of your games involve some kind of leaver, AFKer, or griefer, that ruins the game for everybody else? I'm sure the answer will be much higher than 1%; in fact, for most people at low ELOs, the answer is probably higher than 50%.

In Heroes of Newerth, a game with a wonderful percentage based anti-leaver system, the number of players marked as leavers, and therefore banned from non-leaver games (including Matchmaking), is significantly higher than even 25%.

I believe, just based on my time with Heroes of Newerth and its system, and games spent at ~900 Solo Ranked in LoL, that the amount of chronic leavers, AFKers, and griefers in this game is significantly higher than 25% as well. Do I have any solid evidence to back this up? Not really, but that's because Riot won't release any actual numbers on how bad the leaver problem actually is, because if they did it would make them look extremely bad.

If the amount of leavers is really 25% or higher, that means that over 750,000 players are consistently ruining the games for other people.

Riot is wasting their own Resources and Money on a system that won't even work

Quoting Pendragon from another thread:
Did you know that the report a player feature gets used a LOT? In fact, it gets used so much that if we looked at each report individually – just the reports that we’ve received so far would take one person over 12 years at 8 hours a day to process. To put it in perspective, a person probably has enough time to ruin hundreds of games, then, after being banned, create a new account and ruin hundreds more before being banned again. This banning system fails on so many levels, and it's not even necessary.

A percentage based anti-leaver system has been suggested by many different people for months, has worked extremely well for other games of the genre, and I have yet to see any official response as to why it hasn't been implemented.

The merits of a percentage based anti-leaver system

1. A percentage based anti-leaver system is completely automated, and costs no money to keep running after it has been created.

2. A percentage based anti-leaver system is very intuitive and fair to everybody. Riot claims to want their game to be as intuitive as possible, but this report system is the most unintuitive system I've ever seen. The players whose games are being ruined have to waste more of their own time to report somebody who probably won't even be banned anyway? Absolutely absurd.

3. A percentage based anti-leaver system has already been proven to work. In both many leagues in DotA, and in Heroes of Newerth, the percentage based anti-leaver system has had incredible and unrivaled success in stopping the number one problem plaguing MOBAs since their inception: Leavers. I have no idea why League of Legends isn't implementing a method that works.

Riot's dedication to new features/improving the game?

If Riot is really dedicated to creating new and better features for the game (replays, VOIP, observer mode etc.), then they should be practicing the most logical and cost-effective way to put an end to the biggest problem with their game right now, not hiring dozens of new "banning staff" that are ultimately not even going to put a dent in the issue.

Riot has already made a thread implying that they are having money problems, and asking the community if they would pay for new features instead of getting them for free (http://www.leagueoflegends.com/board...d.php?t=231913). So then Riot, why are you hiring people and wasting money on a banning system that isn't even working? An anti-leaver based system is FREE and gives you more money to develop things that the community actually wants.

Solving the AFKer problem

Many arguments against the anti-leaver system involve AFKers, and how it's just as easy to AFK to ruin a game as leaving it, so a percentage based anti-leaver system won't fix the problem.

This is fallacious, because the anti-AFKer system is also very easy to implement. Riot has to simply create an APM (Actions Per Minute) detection method, which can easily detect how often and for what duration a person has gone AFK in any given game, and add those up to kick them if the total time is too long. Once the person is kicked, he becomes a leaver, and the anti-leaver system takes over. This anti-AFK system is completely identical to the one already in place, it's just more thorough, and more realistic in a game where people can just move their character once every few minutes to avoid "punishment".

The Grand Scale on which leavers Ruin the Game

Most people believe that leavers and AFKers only ruin the games that they are a part of, but this could not be further from the truth. Leavers not only completely ruin the game they are in, but screw up the validity of the Matchmaking system by often giving a team a loss when they should have won, or a win when they should have lost. On a small scale, this wouldn't make that big of an impact, but when it's happening in tens of thousands of games a day, Matchmaking is being ruined. It is not a coincidence that games are so often landslides or completely one-sided, or that individual players find themselves going on huge win or loss streaks all the time. Leavers have disrupted Matchmaking to the point that it is ruining the games for everybody, not just the people in a match with the leaver.

IT IS IN RIOT'S BEST INTEREST TO FIX THIS PROBLEM.

More information on the percentage based anti-leaver system and how it works: http://www.leagueoflegends.com/board....php?p=2598144

To the community: If you want Riot to actually do something about this problem, you need to keep this thread alive, and make some of your own. It is our responsibility to keep on Riot until they fix the number one problem with this game.

Please take this to consideration, downvote me all you want but i still think the system still need's a lot of work because it is not working at all.

Thank you for reading, please comment below.

 
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09-20-2011

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09-21-2011

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rnh815 ?? Recruiter
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09-21-2011

i tried the tribunal today and its quite cool... before i never knew it existed, then i searched hard to find it... i think riot should advertise it more to players. maybe put a link in the UI so players can visit everyday easily. Also it'll be great if its available during downtime so people would enjoy some kind of lol while they wait :P
I read the rest of your post and its quite good, and as you can see i dont agree on the tribunal issue

 
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boourns boourns's Avatar ?? UI Designer
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1 of 1 Riot Posts
09-21-2011

Would you be surprised to know these systems already exist? Seems like you're a pretty sportsman-like player so you may not have encountered it. We keep the details of the system private to help prevent abuse, but if you leave too many games you'll get banned. If you AFK for too long the game will boot you and you will get a leave.

http://support.leagueoflegends.com/e...ver-buster-faq

You could make an argument to tighten the limits of the system, I know I definitely hate when I get a leaver in my game. However we also have to strike a balance with not punishing people too much who run into connection problems. I hear about people complaining about leavers in the Dominion test this morning... pretty sure they aren't leaving on purpose! You'd have to be a pretty dedicated troll.

 
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Eirro ?? Junior Member
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09-21-2011

I agree with somerandkid. An anti-leaver script would save Riot tones of money when it comes to employing people for LEAVER AFKer PR problems.

The only thing I would suggest is to have a system in which a "former leaver" can redeem themselves. So that the more games they play through it will then lower their leaving percentage. This will also help with people the have connection issues, or those that are not chronic leavers but must leave a game because of Real Life issues.

 
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Aerimorla ?? Senior Member
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09-21-2011

Quote:
Originally Posted by Eirro View Post
I agree with somerandkid. An anti-leaver script would save Riot tones of money when it comes to employing people for LEAVER AFKer PR problems.

The only thing I would suggest is to have a system in which a "former leaver" can redeem themselves. So that the more games they play through it will then lower their leaving percentage. This will also help with people the have connection issues, or those that are not chronic leavers but must leave a game because of Real Life issues.
You are describing the LeaverBuster system perfectly, I think...

 
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Chaerephon ?? Member
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09-21-2011

Quote:
Originally Posted by somerandkid View Post
For the record, with this account, I purposely dropped down to the 900 ELO rank in order to see just how bad "ELO Hell" really was...
How did you do that without becoming a troll yourself?

 
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GrimoireM ?? Senior Member
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09-21-2011

Quote:
Originally Posted by Chaerephon View Post
How did you do that without becoming a troll yourself?
He queue dodged repreatedly in ranked. It pulls down your Elo as a penalty.

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