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Originally Posted by EncasedShadow
I wasn't saying they were confused, I said frustrated. I'm not sure how they confused they could be by this matter, when the two interpretations are "Riot looks at all cases" and "Riot looks at all suspensions" either way covers their concerns.
Regarding Ambassador RoreBAWW's post I think the context is important. The question was "is there ever any circumstance under which access to an account is lost, by anyone, for any amount of time without direct review by a Riot employee? I'm talking even a one day ban. ANY amount of time." To which the answer is "no, we look at all these cases". Warnings have proven to be accurate enough to be automated and have minimal impact. I think warnings do technically have a 5 minute hold, but most people never see this. As I've said, while there may not be lots of user facing changes to the Tribunal, we've made some adjustments on our end. Tribunal voters have done a great job at getting the worst of the accounts. When we first opened up we had the worst of the worst for review, and honestly, we probably could have just banned them all right off the bat, but we wanted to see how the Tribunal would fare and we were very pleased. Now cases are a little less clear cut, but guilty cases are still overwhelmingly accurate. I honestly don't know our plans for any further automation. It may depend on our case volume and the Tribunal's continued accuracy. |
