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I can't log on?

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CyanButterfly ?? Senior Member
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01-05-2012

It just keeps saying the server is currently busy, but then after that it will then say Login error: Login failed due to an unknown reason *link to support forum* is anyone having the same issue? Have I been banned or something? :S I don't know whats happennningg

 
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Riot Ambassador Riot Ambassador's Avatar ?? Riot Games Ambassador
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1 of 1 Riot Posts
01-05-2012

CyanButterfly,

The "Server is Currently Busy" error is almost always tied to incorrect Internet Explorer settings. League of Legends "borrows" your IE settings to connect to our servers. Many times players who don't use IE or accidentally changed its settings can run into problems trying to connect. Don't worry though, the fixes are pretty easy.

1) Make sure your windows clock is synced:
http://www.howtogeek.com/howto/windo...ommand-prompt/
*If you have problems syncing try setting your clock manually as close as possible to the proper time zone and time.

2) Make sure your Internet Explorer Options are properly configured (Updating to IE9 and running the Microsoft fixit file are the most common fixes from that guide):
http://support.leagueoflegends.com/e...roubleshooting

3) Turn off Certificates in IE, IE Options > Advanced > Restore Advanced Settings, IE Options > Advanced > Uncheck "Check for server certificate authentication"
If you have a more updated version of Internet Explorer you may have to uncheck these settings instead:
"Check for server certificate revocation"
"Check for publisher's certificate revocation"
"Warn about certificate address mismatch"

4) Disable Peer to Peer transfers from the Gear menu in the top right corner of the Patcher

5) Uninstall Pando Media Booster

6) Verify that Internet Explorer is not set to Offline Mode (You can check this through the File menu in IE)

Still having problems? Well you can respond to this thread and another player or Wrenchman may be able to help you out. However, if you're not finding the answers you need, always feel free to contact a Riot Tech Specialist directly. You can do so here: https://support.leagueoflegends.com/home

RoreBAWW
Riot Ambassador

 
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CyanButterfly ?? Senior Member
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01-05-2012

Thanks for the reply, I'll try that and see if it works. :3

Edit: I forgot to add, that this is just my account, I can log onto other accounts fine but not my own.