Okay, so my observation is this. Supports have gotten the most reworks and fixes out of all the team roles since I've started.
I think that is why it's so infuriating for support players. I didn't pitch a fit when Volibear was changed, and he is my favorite champion. I do have a problem with feeling like I can't bother to learn a support champ, because they will be so vastly different or weaker in a few months, that it is no longer the same champion I fell in love with.
I suppose all I really want is for supports to get a little more attention, not only in more releases, but in more careful planning so they aren't jostled around so much.
Is that understandable?
This is valid. To be frank, this is us paying some "oops!" design debt from when we didn't see these effects on the game. The reason we want to be more aggressive here (especially on the sustain part) is to stabilize this and then understand how to inject it, even possibly in new characters.
We're not going to rip healing out of the game (or we would have already), but the opportunity cost and resource drain on the healer just has to be present. It balances the game better and increases strategic decision-making. I do understand the desire to see stability - the faster we get there, the less we have to mess with this