North America - English
Support

League of Legends Community

League of Legends Community > Feedback > Bug Reports
[Game Client] Crash/bug splat

First Riot Post
 
Comment below rating threshold, click here to show it.
Gidive ?? Member
This user has accepted the summoners code, click for more information
05-02-2012

riot is riot.....

+0
 
Comment below rating threshold, click here to show it.
TheSpoonTerran ?? Junior Member
This user has accepted the summoners code, click for more information
05-02-2012

Quote:
Originally Posted by BlobPower View Post
Guys and girls, if you get a bug splat, you know it. It pops up a window saying bug splat and asks you if you want to send stuff, so the bug responsible can be found more easily.

How a bug splat looks like:
http://euw.leagueoflegends.com/board...8&d=1319229280

I get bug splats in-game from time to time too, and i also have an intel GPU(intel GMA950). But it looks like my bug splats are Win XP related:
http://na.leagueoflegends.com/board/....php?t=2081520
and related to empty network log files.

Anyways, i wouldn't put my money on riot to fix this anytime soon. The game worked fine for months, and now it doesn't, cause unknown. They can't even fix something as easy as the fact that HDD read access all the time is bad, especially if you have those 100MB(estimated, could be 30 or less) extra free RAM.



Reconnect message != bug splat.
Bit of a newb so forgive the question, but does this mean my problem is different to this problem? Since i get the reconnect message (but never connect). Never seen bug splat
before.

+0
 
Comment below rating threshold, click here to show it.
Proxinity ?? Senior Member
This user has referred a friend to League of Legends, click for more information This user has accepted the summoners code, click for more information
05-02-2012

Quote:
Originally Posted by hohums View Post
Thanks for providing your logs.

These appear to be the crash inside Intel drivers. Unfortunately Intel are no longer supporting this video card with drivers. Given that this is 3rd party related on a device they are no longer supporting with updates, we will continue to investigate this issue however I can't promise a fix.

Note that crashes occur for different reasons. Different people may have different reasons for crashing. So someone else looking at this don't assume this is the solution for you if you don't have a " Intel(R) 82915G/GV/910GL Express Chipset Family" graphics card running driver 6.14.10.3889.

The top crashes we have at the moment are hardware related followed by missing files and finally miscellaneous programs that have been installed including lol.replay.

I would be able to give a more accurate assessment if I could get bugsplat crash numbers.
I have neither Lolreplay installed or an intel card. I have an AMD Radeon HD 6800 Series with fully updated drivers. I'll attach logs.

2012-05-02_19-54-16_r3dlog.txt
2012-05-02_19-48-41_r3dlog.txt
2012-05-02_19-46-01_r3dlog.txt

+0
 
Comment below rating threshold, click here to show it.
caivialeon ?? Junior Member
This user has accepted the summoners code, click for more information
05-02-2012

as we can see in the last post, this is not only a crash from intel cards, ¿What you gonna do RIOT?

+0
 
Comment below rating threshold, click here to show it.
Gidive ?? Member
This user has accepted the summoners code, click for more information
05-02-2012

how is possible that we all had not problems before the patch ? -_-

+0
 
Comment below rating threshold, click here to show it.
Gidive ?? Member
This user has accepted the summoners code, click for more information
05-02-2012

bump

+0
 
Comment below rating threshold, click here to show it.
Demon Slayer ?? Senior Member
This user has accepted the summoners code, click for more information
05-02-2012

Since Reds are ignoring other threads, I hope on responds to me on here. There is a major FPS problem right now. A graphical artifact of something is interfering with champions' interactions with minions, towers, neutral camps, etc. This is causing the game to be almost unplayable for many players, including myself. It is not a driver issue. Please address this.

+3
 
Comment below rating threshold, click here to show it.
BlobPower ?? Senior Member
This user has accepted the summoners code, click for more information
05-02-2012

Quote:
Originally Posted by TheSpoonTerran View Post
Bit of a newb so forgive the question, but does this mean my problem is different to this problem? Since i get the reconnect message (but never connect). Never seen bug splat
before.
If the game asks you to reconnect, while you are still inside the game, then you have a disconnect issue. And then this thread:
http://na.leagueoflegends.com/board/....php?t=2078420
might be about your problem.

And checking the Help & Support forum too about bugs is a good idea.

+0
 
Comment below rating threshold, click here to show it.
hohums hohums's Avatar ?? Software Engineer
This user has accepted the summoners code, click for more information
4 of 10 Riot Posts
05-02-2012

Quote:
Originally Posted by Seatee View Post
Thanks for the response. It is a really old graphics card, but it was working perfectly until the most recent patch.

The most recent bug splat crash reports that I have submitted are: #13510990 and #13514295
It's a different issue then I expected however still Intel GPU related. Right now there are not enough bugsplats of this particular bug for it to be considered hotfix worthy however we are looking into it. There are some bugs in those Intel drivers that only occur under weird combinations of things, so sometimes we can find ways to rearrange things to prevent crashes on these cards.

+1
 
Comment below rating threshold, click here to show it.
ApokalypticKing ?? Senior Member
This user has referred a friend to League of Legends, click for more information This user has accepted the summoners code, click for more information
05-03-2012

Yea so only one guy dedicated to helping us get to play? How about u get a whole crew focused on fixing this issue for us?

+0

« Previous Thread | Next Thread »