Originally Posted by Banuvan
We understand that this stuff takes time lyte. We really do, it's just very very frustrating to those of us who just want to play.
On that note, is it possible to set something up that makes it so we don't get paired with people on our ignore list? This would eliminate a ton of work for you guys because we could choose who is toxic to our game for whatever reason and put them on our list which would eliminate us from seeing them again. Obviously it wouldn't catch everybody because every game we could be paired with a different toxic player but it would help not seeing the same people again and be a beginning to eliminating the problem.
Actually, you should rarely, rarely meet the same player twice unless you are in a weird Elo bracket, or playing at very off-peak hours. Are you seeing the same toxic player over and over again in your games? If so, let's dig into this deeper and figure out what's going on. Generally, if you wait 5-10 minutes after a game you will almost never see the same toxic player 2 games in a row.
The reason we don't explicitly make your Ignore List a "don't play with this player again" button is because it's very complicated in theory and implementation. The average player will use this button to ignore players they feel are 'unskilled' which undermines the actual systems trying to calculate player skill. This also makes it extremely crazy for the matchmaker who now has to find 10 players who are similar in skill, but also check to see that none of the 10 players ignore lists includes any of the other 9 players in the list.
Another complex issue is, let's say you are a support player in the 1200 Elo range. Your average stats are 0-5-12, which are decent for a support. Players might /ignore you constantly because you are an unskilled players in their eyes and eventually you are stuck in this weird pocket in the matchmaking system where tons of players your Elo range has /ignored you--not because they hate you or you are toxic, but because they just don't want to play with someone who averages 0-5-12.
Also you could set something up so that a program could scan people's ignore lists and if somebody shows up on a large number ( no clue what a large number is for you guys ) of ignore lists then it could trigger something internally for the Riot team to look into why those people are on so many ignore lists. Maybe look at their last 10 games or something. If that is just too much work then maybe set it up so if they show up on a large number of ignore lists their last 10 games get put into the tribunal for review by their fellow players. This would eliminate work for you guys as well and put the onus back on the players to make the right choices.
I am not a programmer of any type so have no clue if this would be possible or if it would just be too much work on top of your guys other projects. Just throwing ideas out there.
We definitely are looking at which players are 'pockets' or 'nodes' of toxicity--one example of a node of toxicity is if we see a player who has been ignored by at least 1 person in every game he plays...