i have no idea what a game corporation does on a daily basis. while i enjoy riot's service (gave me considerable compensation for an RP mishap, provides a great free to play game, with nifty but not mandatory pay to play options) nobody loves an epic server down time. that being said, i appreciate the effort they put into their work, and hope the issue is resolved sooner or later. from the sounds of it, it isn't a "riot has **** servers" problem, but more of a "this patch, for some reason or another (again, idk how anything works) blew up our decent servers, and we have to go in and fix things, and we have a login queue (for about 4-87 hours) because we can only handle a few people playing at once"
another point: i've been playing for about a year now (vayne was first new champ) and i don't recall a server blackout that lasted multiple days. i hear that they are getting better in general with having less frequent server smashing sessions so I assume that the issue will become increasingly rare as the game matures, i can only hope.
best of luck riot, i've missed you -_________-