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New Feature: Feedback Survey

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davin davin's Avatar ?? Senior User Researcher
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1 of 2 Riot Posts
10-23-2012

Hello, Summoners!

Today, we’re going to be testing a new feature on the PBE that allows you to provide feedback about your game experience. At the end of each game, there is a chance that you’ll be asked to give us feedback on League of Legends by filling out a single question survey. For example, you might be asked “How would you rate the matchmaking in your last game?”. By asking these questions right after the game, we can get more direct feedback that’s more “in the moment.”

These sorts of questions will appear very infrequently (we don't want to bug you). That said, while the feature is in testing on PBE the rate will be much higher. Please know that this rate is not indicative of how often you will run into these questions on the live server.

 
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Cytus ?? Senior Member
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10-23-2012

I think I may have experienced this already, I didn't know what it was though. After I finished a match and the client opened back up, it opened a window in my browser asking a question about how my match went. Was there any chance this was already implemented and had a chance of popping up within the past week or so?

 
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BelligerentGnu ?? Senior Member
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10-23-2012

I'm not on the PBE, but I'll just say: cool!

Be neat to see this on live.

 
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davin davin's Avatar ?? Senior User Researcher
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2 of 2 Riot Posts
10-23-2012

Quote:
Originally Posted by TokyoMew View Post
I think I may have experienced this already, I didn't know what it was though. After I finished a match and the client opened back up, it opened a window in my browser asking a question about how my match went. Was there any chance this was already implemented and had a chance of popping up within the past week or so?
That was probably it, if you mean it showed a message in the game client. If it was in a web browser, that's not it. It's a little unobtrusive thingy that slides in. We did some very limited tests before--this next test will have it appearing much more frequently as a way of putting it through its paces.

 
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Zerglinator ?? Senior Member
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10-23-2012

Greetings, Summoner!

Please answer this one question survey:

Where are the bodies?

 
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nbs0317 ?? Member
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10-23-2012

In my case , it showed after quitting cutom game (checking item changes) .
It might need flag check on Victory/Defeat .

 
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Zielmann ?? Senior Member
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10-23-2012

Will it only show up in matchmade games, or will there be some relevant questions that may be given after custom games as well? I play a good number of ARAMs, especially when there are 6 or more people from my group on at once.

 
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KevinDelMarr ?? Senior Member
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10-23-2012

I didn't get a survey from my last match, but at one point my fps dropped to 4 and stayed in the 4-7 range for about 10 seconds. Overall the FPS is still very low

Edit: It was a Custom Match

 
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The Surfer ?? Senior Member
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10-23-2012

i think what would be best is a little box in the final screen that is there every game, and if there are few enough you can just rate the stuff with 1-5 stars ext, or have a pop out window that you can open on demand, like the report option is currently.

I just dont want something popping up in the middle of my screen often, or even occasionally really, and this would give you the ability to rate the games by choice that were the most important, less chance basically

just my thoughts

 
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Abbx ?? Senior Member
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10-23-2012

Does this include custom/Co-op vs AI/Aram games?

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