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Riot - Please Respond regarding AUSTRALIAN / OCEANIC Server

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Werewolf Werewolf's Avatar ?? Adjudicator
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12-10-2012

Riot Games,

Please advise the status of an Australia / Oceanic based server for League of Legends.

There is your large thread (1 year ago) collecting data here regarding our terrible latency issues to your NA server that we have to put up with: http://na.leagueoflegends.com/board/....php?t=1174937

Also, many people are now aware of the upcoming release of the DOTA 2 Australian server next month: http://dev.dota2.com/showthread.php?...l=1#post407410

Quote:
Dota 2 Update - January 3rd, 2013

MISC
- Added Australia server region.
Good News! An update from a new Oceanic Region Manager in Riot!
Quote:
Originally Posted by MasterMirkinen View Post
Bump

We want dedicated Oceanic service and support as much as you guys, and we're working hard behind the scenes to make that happen
Quote:
Originally Posted by MasterMirkinen View Post
We will release servers there.

The many Australian / New Zealand players here deserve an update regarding this matter. I have been a loyal player since Closed Beta 2009 and I even traveled from Australia to LA to watch the Season 2 Championships in person. I like your game, I have stuck with it through all of the changes and I am upcoming to 4 years in this great community. Unfortunately, after hearing DOTA 2 stepping it up for us, often forgotten and ignored members of the gaming community, it comes to great sadness to have to start favouring another game over this one, just so that we can comfortably play without 200-300 latency.

I don't want to play DOTA 2 over League of Legends, I want to play League of Legends with <100 latency. Unfortunately, we are greatly lacking any information or updates from you regarding if or when we may be seeing some good news about our struggle to compete in a competitive game due to constant latency issues.


tl;dr: Requesting Riot to provide an update to Australian / Oceanic players regarding if or when we are going to see a server that is dedicated for our region.

tl;dr Good News! An Oceanic server is on the way!


---------------------------------------
Update May 1:
Hey guys just a quick update from when i started the thread until now.

When i saw the official recruitment posting for the Sydney office i instantly applied for the NOC Technician position (someone who will be directly responsible for the Oceanic Server). The entire interviewing process took about 2 months, I spoke with multiple managers in both Riot Head Office and the new Oceanic office, I even went down and spoke to the Country Manager in person at the new office.

Unfortunately I only made it to the final 3 in the recruitment process and did not manage to become the NOC Technician for Oceania. I was hoping to be able to make a direct impact on the development of the new Oceanic server for our community but unfortunately it did not come to pass.

I guess now I will just be another eager observer on the progress of our new server, waiting from the outside for any new information.

I tried my best, several months of interviews and made it all the way to the finish line, but only got the silver medal. Sorry guys
------------------------------------------


TheOddOne stating how terrible the gaming experience is in Australia: http://www.youtube.com/watch?v=25nNtJv9ptg#t=1m43s

A wild reddit post has appeared: http://www.reddit.com/r/leagueoflege...ers_needs_you/

Also a very helpful aussie below:
Quote:
Originally Posted by El Funko View Post
Australian server hosting and bandwidth costs are well above what Riot would pay for the equivalent in the US. However there are companies willing to help with that because they recognise that bringing the world's most played game to Australians would be a big deal.

I work at iiNet, Australia's 2nd largest broadband ISP, as part of the team that run our gaming network and we would be incredibly eager to discuss what we can offer in terms of datacentre hosting to Riot. With DSL quotas what they are in Australia, being able to offer quota-free traffic to our customers who play League of Legends would be a huge PR boost for us.

If anyone from Riot wants to discuss this proposal further, feel free to send me a PM and I'll provide my contact info.

A major concern for most of us:
Quote:
Originally Posted by Jungle Jarvan IV View Post
having a hard time keeping my friends going to dota 2
I think this will be the case for many of us, our aussie friends will be divided due to wanting to play Dota 2 with a low ping and wanting to play League of Legends with their current friends and community.


An sensible post from reddit user Dyerbolical
Quote:
Australia really goes under the radar in forms of all gaming, yet people don't realize that the majority of oceania players would be playing on say the NA servers and yet would still be rather high ranks in their games. Being high ranked plus having terrible ping, by having a Oceania server, it would create a gateway to great potential and amazing players.
Australia and New Zealand will be deprived of forming any sort of real competitive League of Legends network that can perhaps one day compete with the pro teams from other regions, due to not being able to experience the game and constantly practice in a latency closer to a LAN environment.


A basic summary of the thread so far:
Quote:
Originally Posted by KínseySíx View Post
I'm honestly surprised this doesn't have any sort of response. Have we heard anything on this subject from a red lately?, the last I've seen were old as the hills.

With Dota2 releasing an Australian server I thought the Riot fellas might pop in and some something, anything......
Also this:
Quote:
Originally Posted by Punkshifter View Post
with PAX coming to Australia it could provide Riot with a view to how many of us dedicated gamers actually exist in Australia.
Quote:
Originally Posted by d3vlyn View Post
Bumping this because it isn't that hard to put a server farm in Australia. Many lower budget games have done so off the bat, with nowhere near as much support in Aus as LOL already has. Since the new league system, I've really wanted to compete against my other league members, but it would be far more interesting in a smaller competition against local players.

We can't keep playing at 200+ ms pings. Us Aussies have to live with the fact that we can only play some champs at 50% effectiveness, such as; blitz, ezreal, lee sin, brand. The delay causes us to have to predict enemy movement far further ahead.
Below is my ping in the new Aussie DOTA 2 Server. It is located in Sydney.

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Destrucshot ?? Senior Member
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12-10-2012

I agree, we need an update we've been missing for months now.

Edit: At this point, this thread has gotten so large that the possibility of Riot NOT noticing this thread is little to none, I garentee it.

Riot, why are you intentionally not responding?

Edit: Morello response! I hope he talks to someone who does know about this though

Edit: Servers confirmed?

Quote:
Originally Posted by MasterMirkinen View Post
Hey guys,

thank you so much for the overwhelming reaction to the Sydney Openings announcement.
I just wanted to share another piece of information.
Today we also opened 2 jobs based out of Sydney in the Technical Operation department.
You can find them here: http://www.riotgames.com/careers?loc...5D=425&search=

I also wanted to clarify couple of things:

"I just had a quick question - I have a background in IT support (desktop support) - do you have any idea if a similar position will be opened at some stage for the Sydney office?
I'd love to apply if so."

Not sure exactly about your background but we did open 2 new position today with a technical background. You can find then here: http://www.riotgames.com/careers?loc...5D=425&search=
Stay tuned as we will open more in the next weeks.

"if the new region is released, would an account transfer be possible?
Id hate to have to grind for levels, my champions, runes and buy my skins all over again "

We are aware that "not losing content you already purchased / unlocked" is something important for you so rest assure we are working on this.

"I wouldn't mind some kind of confirmation that they are releasing servers, and not just an Esports office!"

We will release servers there.

"I heard that Australian servers will be available late March, 2013"

This is not true unfortunately. We are hiring now so it's going to take longer than that to be ready.

 
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thekous ?? Senior Member
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12-10-2012

Time it takes to perform a lee sin ward jump.

10 year old american kid. 0.05 seconds.

professional Australian gamer 0.50 seconds

 
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Vonriel ?? Senior Member
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12-10-2012

Hell, I live in NA and support this. Every single Aussie I've met online has been awesome, you guys deserve better treatment than this.

Also, is it bad that I love to troll people from New Zealand by calling them Aussies? >.>

 
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thekous ?? Senior Member
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12-10-2012

Quote:
Originally Posted by Vonriel View Post
Hell, I live in NA and support this. Every single Aussie I've met online has been awesome, you guys deserve better treatment than this.

Also, is it bad that I love to troll people from New Zealand by calling them Aussies? >.>
call them sheep

 
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Vonriel ?? Senior Member
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12-10-2012

Now that's just rude. You wouldn't like it if your girlfriend was called thekous, now would you?


...Wait, that's the Welsh.

 
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Samurai047 ?? Senior Member
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12-10-2012

I am personally fine with 190 ping. It's when I get to the 250+ mark I start noticing issues. 190 ping is bad in an FPS, but in this, not so much.

 
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GaspingTruth ?? Senior Member
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12-10-2012

Beaglerush where


Also, if any of you are actually australian you'll understand just how hard it is to get a server here

"Oh you're the company that published the most popular game in the world? That's cool, please fill out these papers and we;ll have that server ready within seven to 12398193819 working days"

Wouldn't be surprised if Riot's still waiting imo.

 
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NZL ?? Junior Member
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12-10-2012

Bump for less random skillshots and d/cs... seriously i would love to be on equal footing with the americans with their scumbag 20ms ping haha.
Edit: before you ask im not a sheep or an aussie im a kiwi

 
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Shè ?? Senior Member
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12-10-2012

I occasionally bump the Australian servers thread hoping they can give us some more feedback but it hasn't happened yet. This thread is definitely the way to go.

Let's keep this going!


EDIT:

I recently stopped playing ranked due to ping being 200-260, it's really sad to have your elo based on whether you'll lag that day or not as I find it extremely difficult to win while lagging :/ It's inconsistent lag.

Walking into enemy towers for the extra HP.


EDIT 2 (12/1/2013): Gosh it's been such a long time since I wrote this, still no response coming in from Riot :/