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Please Help ***STORE***

 
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Hydro is thebest ?? Junior Member
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06-09-2010

Hi so ingame i cannot view my store to buy stuff... the ingame store but notthe lobby store its just a plain black screen anyone know why ?

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Helidead09 ?? Senior Member
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06-09-2010

Have you tried relogging?

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Hydro is thebest ?? Junior Member
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06-09-2010

yes but it still stays black screen :[

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Nothh ?? Junior Member
06-09-2010

I had your exact problem,

My internet security caused IE to not function, but I was using firefox, so it didn't matter, but I tried to figure out how to fix the problem and it turned out to be because internet explorer wasn't working for me, so I went to IE Tools>Advanced>Reset I think it was and IE began working again, which in turn opened the store for me.

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colloquial colloquial's Avatar ?? Emissary of the League
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06-09-2010

Quote:
Originally Posted by Aregionius View Post

Client Graphics Issues / Can’t See Store, Etc.

Nothing shows up when I go into the store / I get a black screen
1. Restart your client
2. Check to make sure you have cookies enabled in your Internet Settings.
3. You need to have TLS 1.0 enabled, in Control Panel -> Internet Options -> Advanced tab, all the way at the bottom
4. Reset your internet explorer settings to default
5. Make sure you're not set to "Work Offline" mode in IE.
6. Update your Internet Explorer.
7. Reset your Windows Settings
There is a Help and Support section of the forums that are much more helpful than the new player forum for this sort of thing. I suggest checking there first for any client problems like this first.

If this doesn't fix your problem try posting in there.

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