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Problem with account

First Riot Post
 
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GazelBeam ?? Junior Member
09-29-2009

unfortunately i have a friend who has not enter then game for about 3 week and when he tried to login today the system said that his account does not exist with the forgot password tool.
I would like to know if LOL deletes account that goes inactive for few weeks?

 
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Jesse Perring Jesse Perring's Avatar ?? Network Data Analyst
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1 of 1 Riot Posts
09-29-2009

There have been some strange issues with the password recovery tool lately. Have your friend send an email to beta@riotgames.com with all of his account information and a description of the problem.

Thanks