Originally Posted by ChinggChangChong

Can a person get banned for reporting too much? Like one person a game?

Originally Posted by Lyte

Tribunal users tend to be more lenient than Riot staff--this has been shown time and time again in the data When designing and managing a system like the Tribunal, we have to use a common framework used in some academic fields called signal detection theory. What the heck am I talking about?

For any given case in the Tribunal, there are 4 possible outcomes:

Outcomes
1) A "Hit" -- The case was 'true' toxic and was punished by the Tribunal
2) A "Miss" -- The case was 'true' toxic and was pardoned by the Tribunal
3) A "False Positive" -- The case was 'true' innocent and was punished by the Tribunal
4) A "Correct Rejection" -- The case was 'true' innocent and was pardoned by the Tribunal

In a given system, we can choose to optimize along any of these outcomes but they interact with each other--if we focus on Outcome 1, we might lose some fidelity on Outcome 3. At Riot, Team Player Behavior & Justice has decided to focus on reducing the number of "false positives" because our core focus is to avoid banning or inconveniencing innocent players. All of our features and ban sweeps uphold this philosophy; however, a consequence of this philosophy is that we sometimes 'let go' players that may deserve punishment. The players we do punish though are highly likely to deserve it.

However, because the Tribunal is heavily based on frequency and probabilities, toxic players that are 'let go' often are sent back to the Tribunal fairly quickly and are promptly and correctly banned in follow-up visits to the Tribunal. This is why the Tribunal ultimately works, but also why we want to improve the efficiency and accuracy to make the system faster over time.

Originally Posted by Lyte

We are going to eventually re-direct Inappropriate Name reports straight to Player Support and they'll just change the player's name.

It'll bypass the Tribunal.