Good news about the extra room for growth.

But about instability, is there any present issues with south american servers? Because me and a friend( from brazil) are having the same latency problem. We used to play with around 250ms, wich is acceptable and don´t influence our gameplay that much, just a small delay will not be the reason of us losing, and i guess is caused mostly by the distance from USA( and terrible overall brazilian net service). But for the past few days we´re both been having the same 500-600ms and lots of freezes. I just hope it doesn´t go on for long.

i have to say that for once i am thoroughly impressed by riots improvements over the past few days. i was ready to stop playing but am glad that issues are slowly being resolved and its a noticeable difference. keep up the good work riot. ive doubted u guys in the past but you're proving to be a reliable group.

Thank you Riot for being a solid step above the majority of your competition. By being open, frank, honest, and DETAILED about the problems you are having, you show a level of equality with your customers which many companies have lost.

I hope for the best with you and your issues. I enjoy the game and would love to see this company retain this exact attitude as they grow.

I understand, and you guys are doing great nevertheless. Unfortunately for me, I bought an IP boost two different days, and for both of them, the servers went AWOL, cutting out about 3 hours total from the boost, but hey, its bound to happen...
anyways, hope the problems clear up, and the extra stress reduced.
god speed

Your service is much appreciated and I truely believe you guys are doing your best. I've seen bad customer service and by far, Riot Games has had the best customer service for a free game. (: