I think in the tribunal review thing, you need to make the pre and post game chats visible too. Because I am looking at one where the person has 7 reports across 4 games from enemies for offensive language, but I can't find any in the log. One explanations explains that it was in the post game chat, but because I can't see the post game chat I can't determine how bad it was, so even though I strongly believe that 7 people wouldn't all report the same thing if it wasn't true, I have to pardon.