I think it's time to make this game P2P, the people who care about the game already put enough into Riot Points, the least you can do is charge us a $10 yearly fee per account or something to make it a better place, so there's less 14 year old raging hormone call of duty boys on the game. I'd sign up all 3 accounts, there's $30 a year to start, I'm sure others would do the same. I've been playing this game since it's release, and no matter what you do the toxic levels only rise, attitudes are getting worse.
This tribunal junk is and has been useless since it's release, and no matter what kind of improvements you make to algorithms and all that non-sense, it will not take away the commonly toxic human behaviour that is inhibited by young boys who lose on a competitive video game that happens to be free. The intentions of the tribunal are great, but this is like trying to have high school office to send the kids to when they've been naughty, but a school that is world-wide and continuously growing. Your going to run out of volunteers one day, and the community will dig itself deeper into the pig pit.
What purpose does this Tribunal serve when someone gets reported every single game? It's impossible to play more than one game in a row, where somebody isn't screaming out "report so and so". You are lucky if you play 10 games in a day, and 2 of them were actually good experience to play with the other team and your team, the other 8 games have trolls on one side or the other. It's not fun to win against trolls, and it's not fun to lose with them either.
Stop with these bandaid solutions, and make the game a better community by charging a yearly fee per account. Enough with this slap on the wrist to children rubbish.
Or at least make it so your members can pay a yearly fee to be separated from the general population, and only play with people that want to take the game serious. This kind of behaviour only happens so very wide-spread on F2P games. Split your game into both F2P and P2P, let us P2P with P2Pers and let the F2Pers troll the other F2Pers.