Originally Posted by Zileas
We've discussed a few times having some sort of solution that helps people play with people of their own language. Obviously, we've launched some platforms to help with this. But, we've also discussed either language preferential matching, or sub-territorial matchmaking. Recently, we instead built other features with those resources (most recently honor and spectate). We think that the rate at which this significantly impacts the enjoyment of players globally is actually a lot lower than you'd expect. These do come with trade-offsf -- if you have this, you will increase everyone's matchmaking queue times because there are less players doing 'the same' thing. (obviously there are ways to mitigate this somewhat). You also give people an incentive in some cases to lie about their language for ranked play in order to play vs a territory with less league of legends experience.
These tradeoffs are solvable, and mostly serve to increase the amount of effort we'd have to put in to do a good job -- which thus far has made other stuff like honor and spectate higher value for players.
That being said, I think it's an area we could improve, and I know we periodically assess if it's the right time to do it (usually by looking at chat log data, surveys, etc, and comparing to the other goals we are trying to support). We do have a lot of developers on social systems and player behavior, and this is the sort of feature they do periodically consider vs the other options.
to be blatantly honest zileas, increased queue times with the promise of not having to spend at extra 20-50 mins in a lost match because i cant communicate with a bunch of strangers from Brazil would be fine with me.
i cannot illustrate to you how LONG this has been a problem, how much it almost made me leave this game when it was an every match occurrence.
There are many reasons why its so important to separate them from NA players (they have diff play styles, they have lag frequently, a great deal of them only know the word noob and think it means Hello, some of them are even threatening, disrespectful and hate americans, etc"
it ruins the game for me, more so than the toxic players who rage. Because I can at least just report them after the game knowing the match is most likely not salvageable. But when your with even just 1 or 2 people who don't speak your language the communication barrier is such a handicap more often than not, that you leave the game feeling it was a waste of time completely. You cant report them obviously, you cant do anything to alleviate the problem.
So all that's left is the players being helplessly thrown into these matches whereas they receive the short end of the stick, while the enemy team might have complete cohesion and wreck them. I unfortunately speak from loads of experience here.
Please do something, because its really more than just annoying.