Sadly, I disagree with you two, Vither and tortferngatr. If you're investing in a company/game, its a dick move to banhammer them for life. There are different ways to face this situation, which leads me... I wont sign this either, but I surely will upvote this. Im pretty sure Riot is figuring this out, they probably need just a different analytics department.
They're growing, this will get better, just bear with it, as this is a customer satisfaction company, its a bit... difficult to deal with this kind of things. You cannot expect immediate response.