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Can we see player names in cases?

 
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knightangel12 ?? Junior Member
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11-19-2012

I just started case where the report is inappropriate user name, however I cannot act on it because I can not see the user name in question.

 
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bryjow123 ?? Senior Member
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11-19-2012

That's an ongoing glitch or something, without evidence you can only skip or pardon for the time being.

 
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Xeilin ?? Senior Member
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11-19-2012

It should display the name up at the top in under the original inappropriate name when it does work but the logs will still display as annie and etc

 
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Ladayen ?? Senior Member
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11-19-2012

it says it directly below the reason for reporting

 
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PaladinOne ?? Member
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11-20-2012

^It should say it, but I have had a few cases where the report bugged out and didn't include the name.
In one case, the report didn't include the chatlog either. That was weird.

 
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AJStarhiker ?? Senior Member
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11-20-2012

Copy the case number and send in a support ticket.

 
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SgtSarros ?? Senior Member
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11-20-2012

This is a known issue that has been posted in other threads. Hopefully it will be fixed soon.