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Please look at my ticket URGENT!
One of my accounts was hacked. I provided all the information the riot employee asked for in the support ticket waiting for a reply.. please help
Well, it is 7 AM and most of Riot kicks into gear in a few hours, you'll have to be a little bit patient. If you provided all the correct information, you'll get it back.
alright thank you, sorry im not used to the times I sleep/work yet it throws everything off when you work 330pm to 1215am for a credit card company lol
Haha, no worries, Riot is in Cali, so PST time and they generally are mid morning to late evening.
do you know what time there support usually works? (hours) I know you said mid morning to late evening. so I was thinking they open around 9ish or so PST
edit: they will respond when they have time Guess im in now rush ill go do other things why I wait have a wonderful day morgageddon!! I mean it!
its been 24 hours with out a response now and all I want is my account back =\ i provided proof with transaction IDs for the 3 eariles RP purhcases I have on file
Also, if you continue to bump your ticket, it gets sent to the back of the line. Leave it alone and it'll get seen asap.
alright. Its been 2 days now since ive submitted a ticket.. my orginal ticket had all the information that it asked for in the reply as well =\
Sometimes, depending on load, it can take several days to reply back to each ticket. Patience please, they will get to it as soon as they can
thank you morg
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