Originally Posted by TCD Froggen
Can I see my case? .
I don't know, can you?
You should have received an email, if you can't find it, look on spam folders and such,
and be sure you are checking the right email (the one used to create the account).
If even so you can't find the email, ask for it to be re-sent, to player support.
(Make it clear you simply want your reform card and is not trying to overturn your ban, or else, they will ignore you), be polite.
If you received the email but didn't find the reform card, look for a big blue button written "view case", that's usually it. (refer to image bellow)
But just to say, Riot gives permabans manually, so, it was deserved and they won't change it before 250 years.