My fiancee started a game this evening and her starter said NA servers were "undefined," and the play button wouldn't show up. So she switched to EU-W and back and the button showed up. However, it started to DL files for EU-W a little before we switched it back. Her game is now broken. The game looks like it is running in slow motion and the game closck ticks for 3 seconds, stops, and then skips ahead 5 seconds, repeat. Her character movement is jittery and she skips around the map a lot.
It isn't internet because she and I played on the same internet right next to each other and mine worked just fine. We tried switching to EU-W and letting it finish DLing and then switching back, but when we switch back, there isn't anything to DL and the game issues persist.
Help would be greatly appreciated.