may I get my some of my opinion out? This is for the account security and bugs:
I think it would be better if we had 1 or 2 secret questions for security reasons, so riot won't need to ask us for an information that we normally do not know if we get hacked (Date the account was created, last IP address that you connected with, very first champion you bought, PVP.net transaction ID, the amount of very first RP you bought, etc.).
I believe that the riot is doing their job...but once you get hacked (both email and password,) it is quite impossible to get your account back. I don't even know half of the information that they need from me if I ever got hacked...
They need to do something about the email changing system. I have requested an email change, but I have yet to get the confirmation, verification message...and my email got changed without it. I think this system REALLY needs to be fixed above everything else, because once a hacker gets your password to your riot account, then they can easily change the email to their own without warning the old email account or verifying it. Just this itself would prevent a lot of hacking issues in my opinion.
Also they need to fix the Tristana and Alistar giveaway. Apparently in Facebook and Youtube, you can't get Alistar or Tristana (I have tried the Red post solution which didn't work). Either fix it so we can get the champions again, or take down the giveaway message.