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Unfairly treated by riot games

View Poll Results: Should Star's account be unbanned?
Yes! 5 23.81%
No! 16 76.19%
Voters: 21. You may not vote on this poll

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MFKrazed ?? Senior Member
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01-18-2013

Honestly there are too many questions on this. A red will need to help you.

 
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LittleDi ?? Senior Member
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01-18-2013

Quote:
Originally Posted by StarVelocity View Post
My fellow summoners,

Please help me with the return of my hacked then perma banned account. Here is my story.

I un-installed my league of legends account just before beginning year 12, I recently came back to start playing again until i found that the username/password was incorrect. I contacted the riot support team and eventually after many emails back and forth i got my password reset and i was able to change my details.

I went to log in and it had told me I was banned till September 2286, after not playing for 10 months I was shocked at why i had been banned so I contacted the same support member from riot and asked about this ban. He gave me the tribunal link to why i was banned and my IGN was different, someone else had been playing on my account.

The support specialist told me he couldn't unban my account because the reasons for banning were justified however it wasn't me playing and i had no clue someone was on my account for an entire year.

Please support me to get this account unbanned so I can continue to play league! (keep in mind I've spent countless hours playing league and also close to $500 on skins and champions.

Thank you.
I'm going to have to ask three questions really...

1: When you left about 10 months ago did you have any bans in progress or past? Include 1 day, 3 day, 7 day, and 14 day please.

2: Would you scan your system for malware? It's possible that's how you lost your account to someone. It would mean that you're playing on an infected computer.

3: How did you manage to spend $500 on this game while still in school?

 
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zerosavant ?? Member
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01-18-2013

Quote:
Originally Posted by StarVelocity View Post
My fellow summoners,

Please help me with the return of my hacked then perma banned account. Here is my story.

I un-installed my league of legends account just before beginning year 12, I recently came back to start playing again until i found that the username/password was incorrect. I contacted the riot support team and eventually after many emails back and forth i got my password reset and i was able to change my details.

I went to log in and it had told me I was banned till September 2286, after not playing for 10 months I was shocked at why i had been banned so I contacted the same support member from riot and asked about this ban. He gave me the tribunal link to why i was banned and my IGN was different, someone else had been playing on my account.

The support specialist told me he couldn't unban my account because the reasons for banning were justified however it wasn't me playing and i had no clue someone was on my account for an entire year.

Please support me to get this account unbanned so I can continue to play league! (keep in mind I've spent countless hours playing league and also close to $500 on skins and champions.

Thank you.
If I knew that you were telling the truth, I might vote for an unban. However you need to understand something. If a forum post with a typed out promise were enough alone to unban a banned account, don't you think it would be to trivial for people who are legitimately banned to get their account back? What would stop toxic players from ruining this community simply by claiming that their accounts were hacked and it wasn't them?

Put yourself in the shoes of someone reading your post for a moment, or the post of someone who is actually a toxic player in the community. If you are telling the truth, then I know this is unfair to you, but there's nothing that can be done about this without being unfair to the rest of the community.

Furthermore, accusing Riot Games of being unfair to you, is not being fair to them. It's not their fault, it's the fault of those who hacked your account. Riot provides a large amount of people with quality entertainment and puts an enormous amount of effort to keep it clean, and sometimes, things are going to slip through the cracks. Punishing them for things that are done by toxic people who'd take advantage of the hard work and effort put out by Riot Games is very unfair.

 
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SexyPlanket ?? Senior Member
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01-19-2013

I feel bad for you... I think some IP tracking should show that it wasn't the same location accessing the account. If League does that and finds a discrepancy then I think you deserve your account back.

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