Originally Posted by laststanding6
you posted this in another thread. it didn't work. please stop giving us the same answers
Thank you for responding back in the thread! I understand your concerns with receiving the same information. Unfortunately, sometimes this basic information is quite hard to discover and find in the Forum's, and I try my best to get the most common resolutions and fixes out in the open to give the highest chance that the issue may be resolved.
However, at the same time, I recognize that certain issues may require much more in-depth troubleshooting and assistance. It is because of this that I provide a link to submitting a new Support Ticket, so that if someone is still experiencing issues, we can provide far more detailed support in a one-on-one setting.
If you are still encountering these issues, please do not hesitate to submit us a new Support Ticket!