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Minor confusion

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Shaendarhk ?? Junior Member
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02-05-2013

Apologies if this question does not belong here, but I believe it does. I recently attempted to log onto the PBE today, and when I entered my password I was met with a log-in Error, "This account is currently inactive." Is this an error, and how do I correct the error or re-activate my account?

 
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Shaendarhk ?? Junior Member
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02-08-2013

No one has any information or advice on the subject?

 
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Kúmoko ?? Member
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02-08-2013

I've never heard of this happening. Your best option is probably to use the link to change the password, and if that doesnt work, wait for a red to post here.

 
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Shaendarhk ?? Junior Member
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02-09-2013

Quote:
Originally Posted by Kúmoko View Post
I've never heard of this happening. Your best option is probably to use the link to change the password, and if that doesnt work, wait for a red to post here.
I attempted both account name recovery and password recovery to correct the problem. The account is still marked as inactive. Is there anything I can do to encourage a Red post here without being obnoxious or rude? It only took a day or so for this to get dumped to page 2-3 when I didn't bump it, I'm afraid if I don't keep bumping it, it will be lost again.

 
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Shaendarhk ?? Junior Member
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02-09-2013

Just trying to keep this on the first page, since I don't know where else really to go for assistance on this matter.

 
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gintsu ?? Member
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02-09-2013

You should try emailing (Account Support) with your problem. The problem might of happened during the name change thing back in 2012. Try to email support@riotgames.com



A small edit I looked around a bit and found a post that might help/explain your problem. I hope this helps you figure it out but I still think you should try to email support about this to get a better grasp on this problem and maybe even fix it.
http://eune.leagueoflegends.com/boar....php?p=3971055

 
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Millouis ?? Senior Member
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02-09-2013

You've probably been banned or something like that.

 
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Shaendarhk ?? Junior Member
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02-09-2013

Quote:
Originally Posted by Millouis View Post
You've probably been banned or something like that.
Doesn't Riot send a notification email if you've been banned?

@Gintsu: I was active with the account well after that date. I only became less active in December, before dropping off entirely during the Christmas Rush.

 
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gintsu ?? Member
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02-09-2013

hmm i'm not quite sure best thing to do is email or wait for a red post which might not come.

 
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Shaendarhk ?? Junior Member
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02-09-2013

Sent in an email. Hopefully the issue can be resolved. Thanks for the assistance thus far, Gintsu.

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