The critique in question:
I don't think Riot is an awful company. In fact, I think it is one of the best that I've had the pleasure of interacting with. My biggest issue is the lack of support for your other modes.
Summoner's Rift gets a lot of support, and with good reason. TT to a lesser extent, but it recently got a huge update.
Dominion is for all extensive purposes dead, outside of DominateDominion.com weekly tournaments.
I have been assured that Riot has not forgotten about Dominion, but from all outward appearances, it has been.
What we really want is Riot to dedicate a week to implement ranked for Dominion.
We want ranked. We've been asking for ranked every day since the inception of Dominion into the client. Literally. Every single day a new ranked thread is opened up on the Dominion forums.
We've been told many official things regarding ranked. The mode needs growth, needs balance, it's ready to be implemented, it's not ready to be implemented.
Unofficially I have been told that we as a community need to grow the mode. And we are doing all we can. We've made our own tournament environment, we have made in-game chats, we promote it ourselves through reddit and other social media. We have even developed a Mentor program, promoting new players into the mode.
In all this, all we ask is for Riot to finally invest some time and make a ranked mode. It is not just the high end people who ask for it, it is everyone. People look at Dominion as the joke around mode, the goof off with new builds mode. They don't understand that there is actually a competitive scene because Riot hasn't promoted it outside of just making it and saying, "Ok, go!" Other summoners don't understand that Dominion is more than just the ARAM Riot equivalent. People of all skill-ranges want it. Newbies to the mode want to be able to look at high elo people and copy builds, look for vods, etc.
We're tired of hearing the same thing. The mode has to grow. Well? What is Riot doing other than just saying "We haven't forgotten about the mode." What steps is Riot taking to grow the mode. We can't do it all ourselves, we've come as far as we can. It's time for Riot to step it up in this regard.
Give us Ranked, promote the mode.
That is what disappoints me most.