I would say I'm fairly newish to the game. I've had it for a while, but don't play often. I'm level 22, I think. I only play about 2-3 games a week. Now, over the course of the time I've played, you'd think I've gathered enough information to understand the role of each champion, which lane they go fight in, and when to do certain things in game.
The problem is, I haven't. I play very sparingly and it's when I have free time to do so, which may be an hour or two a week. I like the game, it's fun. But the community of players you find in game isn't. More often than not, as soon as I pick a champion, I get called all sorts of expletives. Most of the time, my sexual orientation is called into question, without me even saying a word.
Last night I played a game with a buddy. We aren't seasoned veterans, so we pick champions we've played before and are comfortable with. As soon as we picked our champions, a player on our team proceeds to start using profanity and telling us we're going to lose, because we had no mid lane champion. He proceeds to completely harass each person on our team and calling out players when they die. What gives him the right to pick a champion at will, then flame everyone else for picking one? I eventually ignore him, but I can still see other players on the team are arguing with him.
When the 20 minutes elapse, we just surrender the game, as at this point the player in question isn't playing, just harassing others. I report him after the game. Here's where the shock came in. There's an option for reporting unskilled players. What kind of mindset does that breed in a player base?
The next game we get into, as soon as I pick my champion I get called a few homophobic terms, and another player tells me to uninstall the game and never think about playing again. They leave the game lobby, and we're stuck looking for another game.
But it's not just that. I'll ask for help in game about where I need to go, how the lanes work, and what champions are good where. Because quite honestly, I just don't know. Seven out of ten times, you don't get help, you get called names, cursed at or called derogatory, homophobic names. It does't lend well to new players looking to improve, or even learn anything about the game.
Admittedly, I could do more research outside of the game, and I've tried some. But some people just don't have the time to devote to researching a game they only have a couple hours a week to play. I don't think it makes those players any less entitled to play a game than anyone else. Also, you would think with an ELO system, you'd eventually get paired with players of the same skill. So why am I having to play with players that are evidently way more skilled than me?