i bought noughiham ezreal twice
you can even see it in my purches history i need a riot employees help
i paid alot of money for the skins and it is like i never bought any of them

Here's what i suggest,

First thing you need to check is your purchase history and see if the items are there. If they are, go to the support link (In the top right corner of this page) and click submit a support ticket and explain what happened there. A riot employee will assist you with recovering your items bought. Make sure to screenshot it as well and send it with the support ticket.