Sounds like your friend deserved it...I'm a paying customer and I don't expect to be able to get away with more. Bottom line, you don't get to just be an ass cause you pay money. Don't be a jerk and you don't get banned..simple.

someones mad
and not a single **** was given

"I was just walkin' along and the dude up and hits me with a bat!"

"Bro chill, it's fine. See I bought this bat so.. stfu"

WAIT!
I just noticed OP has blue manaregen glyphs for Vladimir.

if we want to talk about a hypothetical situation such as the brand example noted above, I'd bet your friend is 12......as much as I think people should develop thicker skin over the internet, paying should not give you the right to berate someone

in short, tribunal working as intended

(oh btw I'm a paying customer, and I don't feel self entitled enough to say i deserve better than everyone else and different treatment).