This thread is to explain how and why the LoL Nationals at WCG Australia 2011 was a disaster and how it degrades the League of Legends brand.
My name is Ghaan, I am founder and admin of www.lolaustralia.com one of the largest community websites for Australian League of Legends players, and the Team Captain of Team LoLA, the 2nd highest seeded team for the event.
WCG Australia took place at the EB Expo 2011 at the Gold coast convention and exhibition center on October 15th (saturday) and 16th (sunday) run by TLS (Triumph Leisure Solutions).
For weeks we were told that we would be flying in on the night of the 14th, so we can have a night's rest before the Nationals began. However no information was given to us until friday morning when they suddenly changed the flight to 6am on Saturday, telling us we would be on a 2 hour flight, 1.5 hour bus ride, and start playing the first match without even being able to go to our accommodation and putting our luggage down.
The information itself including contracts that we had to sign were emailed to me on the night we were "suppose" to fly out after I personally called the person from TLS that was running the event about 5 times.
When all the teams arrived at Brisbane airport (CS 1.6, LoL, SC2, Fifa) we had no idea where to go. That was over 50 people completely lost wandering around for an hour, at one point the person from TLS running the event had to call my phone and ask ME where everyone was because he had no idea. (It's not my job to manage over 50 people).
We finally found the bus that took all the teams to the convention center, and apparently they took all our luggage to our "accommodation" which we STILL had no information about. Most players just decided to carry their luggage with them to the event.
We finally got to the computers, and there were 10 computers that was to be used for ALL the teams of LoL and CS 1.6. Which would mean we would have to play one game at a time for both games, resulting in them changing the rules at the last second to single elimination and best of one.
Let me repeat this for those of you who didn't get me the first time.
WORLD CYBER GAMES Nationals. Single Elimination, Best of ONE
The single largest event for League of Legends in the history of Australia was single elimination and best of one. Even the qualifiers for this event were best of 1, double elimination and the finals of the Qualifiers was best of 3...
They released the brackets for the League of Legends Nationals on the morning of the 15th, and for HOURS it remained the same, my team was preparing to verse to winners of Team Mindfreak and Clan Carnage, about mid way through watching their game, the guy from TLS comes to me and says, "oh there was an error in the bracket, you are now versing Team Sequential". A team we had no preparation or research for. Herpa fcuking derp?
So we versed Team Sequential and we lost. Now I was upset about the lost but Team SQL was an excellent team and they outplayed us, but that isn't why I was so pissed or rather baffled at how poorly organized this event was. Only way to explain what I mean is to put it in 2 scenarios.
If we won that match against SQL, and by match I mean ONE match (best of one lulz) we would be in the GRAND finals. If we lose that same match, we would be eliminated. Absolutely ridiculous.
I confronted TLS and asked why they changed the brackets at the last minute, and they said the seeding was wrong, that we were seeded first place, and SQL and Fray were 3rd and 2nd. So I explained, no that's wrong. We should be seeded 2nd, and he said that he can't help it because the first game is already over and that they drew teams out of a hat to determine what seeding they were.
So basically we woke up at 4am to catch a flight at 6, took a 2 hour flight, 1.5 hour bus ride, carrying all our luggage, had to immediately play one match (40minutes), got eliminated and had absolutely nothing to do for the next 2 days, couldn't go back to the hotel because they didn't give us our keys yet and had to pay for our own taxi ride back and forth the convention center and hotel for food, cloths, etc which costed us 20 dollars each way. I think we spent about 80 dollars just on cab rides back and forth.
When we finally got our keys and got to the hotel, there was a mix up of players and rooms, and there were like 9 people from 2 teams in a room with 4 beds (one fold up, lulz). I ended up sleeping on the couch, 2 people had to share a bed, there were people on the floor trying to sleep so they can play in the grand finals the next day. I believe at one point Frenetic Array called their sponsors, and they had to be picked up and moved to the sponsors hotel because there was no room to sleep. LOL
At the day of the grand finals, the guys from TLS still had no idea whether they should do the finals best of one or best of 3. Tony "Yons Hooper, my events manager at my website who was managing the LoL competitions (more like running it himself) actually told the teams that this is ridiculous, and that if TLS decided on best of one, that they should refuse to play. Luckily that resulted in them finally bending over and making the finals best of 3.
And because they fcuked up the entire schedule, we had to get up at 2am to fly back home.
I hope that Riot will personally help manage events at Australia in the future.
Update: Another thing that really bothered me was with single elimination and best of one, you can't really get a proper 3rd place match. Basically the 2 matches after the first round were LoLA vs SQL and MF vs Fray. But because LoLA vs SQL match went first the loser of that match were eliminated while the loser of MF vs Fray got 3rd place just because there were only 10 computers, and only 1 match could be taken place at a time and we just happened to go first.
And the sheer unprofessional-ism of TLS staff was ridiculous. At one point I was sitting down in one of the empty chairs next to the computers so I could watch a match since I was standing for 6 hours, and someone from TLS just came up to me and told me to "Get the fcuk out of my chair".
First red post
I just wanted to make a response to this--
We do take our competitive gaming presence very seriously here. We're aware of this report and the team is looking into the details. We work with different leagues to try and provide support for tournaments, but we do have leagues running events without direct oversight.
We do frequently have staff onsite (I was at the IPL in Atlantic City myself a couple of weekends back).
We do want to support our fans to the best of our ability and we'll continue to provide feedback and guidance to the hosts of such events.
Again, we're looking into the specifics of this instance.