Originally Posted by Jozrael
I see this sentiment rampant on the forums, and it saddens me. If you enjoy our product and are on these forums for discussion, why would you not engage and advocate for your beliefs? I frequently see players insulted for agreeing in the slightest with a Riot decision, as if being a 'fanboy' is a shameful thing. If I enjoy a product, chances are I'm a fan of it. People cast all advocates as delusional, as if you need to lose all measure of control of your reasoning faculties to make the ludicrous choice to do anything but complain.
I also question your argument. (While clearly you could consider me biased in this discussion, I came from the community and continue to represent what I understand to be its best interests both within Riot and on these boards.) Riot's vision statement is to be the most player-focused games company in the world. Dozens of times per day you can hear the questions:
'How will that impact the player?'
'Is that going to improve the player experience in X case?'
I personally feel that every effort is made to cleave true to this. While I do not blame healthy skepticism, I see utter cynical paranoia all too frequently on these boards (which thankfully I don't feel your post falls in), that Riot has it out for the player at every opportunity. The more people view us as a company, the easier it is to compartmentalize us as evil, greedy, soulless corporate automatons. Every member of Riot is a person who was screened on hire for not only competency but culture fit - and a key ingredient of Riot culture is an ability to empathize with the playerbase, as the vast majority of us are avid players of our own product.
The central tenet of your argument is that Riot makes decisions for profit. No one is arguing this point - Riot is a business and as such cannot support itself on goodwill and rainbows alone. However, the underlying implication is that this is a devious, corrupt goal, and that is the more important assertion and ultimately, I feel, incorrect. The goal of a business and the customer is to enter into a mutually beneficial relationship. Neither of us could exist without the other. We value our playerbase immensely - not only are you fun to play and interact with on a personal, individual level, but as a company you are eminently practical - you are what sustains us (not your sickness. Sorry, Mord joke). Likewise, while there are many enjoyable games out there, we create, maintain, develop, innovate upon, and push forward League of Legends. Without Riot, there is no LoL in the first place. This is not codependence, this is a mutually symbiotic relationship. I think there is nothing wrong with acknowledging this.
While I find your point about compensation irrelevant, I can absolutely attest that the ultimate motivation of all Rioters is the unique opportunity to work with and for you - any details of compensation are secondary. While there are geniuses here moving mountains and paid accordingly, I know many employees who could find a more profitable position in another field. However, it is here that they find fulfillment.
P.S. To be clear, I don't begrudge you your opinion or your skepticism in the slightest. The main point was simply to address the /riotdefensesquad jibe/mentality so that productive discussion can occur in a less hostile environment.
P.P.S. I've responded to a number of points in the following pages, including the original post's titular query. If you're reading this early on the 19th, check out [URL2=http://na.leagueoflegends.com/board/devtracker.php?g=Riot]our redtracker[/URL2] for a full list. If you're reading this later on, [URL2=http://clgaming.net/redtracker/topic/17792/?p=1]this redtracker[/URL2] has a more consolidated list.
Super late response.
Anyway, I would agree that I often become too attached for my arguments for my own good and get overly zealous and cynical. I like to think that there's a point being made though, regardless of how dramatized it is.
In this case, it's hard for me to believe that Riot, as a company, genuinely cares about the customer. I believe the majority of the employees care, but at the end of the day Riot is a company and it seems to be quickly heading in the direction of companies like EA and Activision. There's a lot to talk about regarding that, but that's an argument with a lot of nitpicking and back and forth that I don't really want to get into.
I'm not trying to demonize Riot or anything. I realize that a business makes decisions for profit. I'm not trying to say the goal is to rip off clueless complacent customers then laugh maniacly about it in some smokey office that reeks of booze. What I am trying to say is that I see Riot heading in the direction of Activision. Kotick's philosophy is that games don't have to be good, they have to sell well. Games aren't games, they're products that need to appeal to as many people as possible and make as much dosh as possible. Activision takes advantage of a easily swayed and complacent customer. I can't blame them for this, they're obviously successful, but it's a philosophy that is sweeping the industry. I can see inklings of this in Riot. I feel the need to keep emphasizing what I am not saying, and it's currently that I don't think Riot is already doing this in whole, or that the whole company and everyone with it is corrupt and greedy. I just worry that a lot of people, Riot staff included, don't realize it's going in this direction, ever so gradually.