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Originally Posted by Isamichi
Lyte:
I wanna thank you for all your work on matchmaking to make it an even and awesome environment for all players! i hope that everything slowly smooths out since this problem has so many variables that are almost incomprehensible to us without the ability to mind-control things/electronics/chihuahuas/nyan cats.
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Thanks
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A few concerns:
1. I know in normal, I typically queue up with friends and people that are considered lower elo. Please be merciful.
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Actually, we are trying to make this a bit more lenient. We see now that players do enjoy playing with friends who are dramatically lower in Elo, and want to make this a smoother, more positive experience.
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2. How many pounds of tea have you gone through (and gallons of water flushed) for this huge task?
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3-4 cups of tea a day... mainly because I am also working on a dozen other projects related to Player Behavior.
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3. Concerning the transition from normal to ranked. I know that a video or a message to all players telling them to "try their best" isn't bad. However, I feel that a good majority of players will ignore that or find it annoying. What do you have in mind to encourage players to "tryhard"-er?
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Yegg is thinking about this a lot lately and might chime in. I think we just have to think about the players and their motivations for playing the game. If Ranked has rewards that are very desirable and require that you remain positive, I can predict that players will want the rewards more than they want to be toxic.
For example, as a random thought experiment, consider if playing Ranked Mode had special rewards that were 'lost' if you were toxic and/or punished by the Tribunal. You could not get these rewards anywhere else and the rewards were cooler than the Silver/Gold/Platinum medals or forum icons. I am willing to bet that a percentage of the currently toxic population would behave better in an attempt to grab these rewards.
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4. I can't believe you read through all of this. Stop brain-washing your lackeys to read them and wireless-ly send them from their brain to yours.
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I actually just spent a week in Asia meeting and talking with fans on our other platforms

We do this because we want to make awesome for our fans.
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5. I know that lower elo players simply don't have the "game sense" (an understanding of objectives, values of things, etc) that higher elo players do. Is it possible to have a battle training-like thing with quest to help educate players concerning objectives and game sense?
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This is possible, Brackhar is very interested in these sorts of ideas.
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6. If I slay baron in game and take his santa hat, does that mean i'm slaying you?
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Yes, but it's a good thing I am just a few lines of code and some pixels of art. Riot just re-creates me