Originally Posted by RedBeard
We knew the World Finals would be bad for EU so we scheduled the Playoffs to accommodate your time zone for the most part, but things obviously did not go as planned. We are really sorry about this for our EU fans. Tough to stay up late on a weekend, let anoe a Wednesday night.
Have you considered starting later? The grand finals are actually not scheduled that bad, I am considering to just wake up at 4 am and watch the first game over breakfast. Having the final playoffs starting at 2am (CEST) during a weekday means many people will not be able to see it (dedication and stuff is fine, but some people have jobs where you can not be without sufficient sleep), because it's just the absolute worst time for Europe.
I am also still waiting for an explanation of what went down:
- - Why was it possible for an internet outage to affect play in the first place? Why was there no on site servers? There is a tournament server (I think it is used for tournaments such as Dreamhack and the like), why was that not on site? Even if it's somehow wired to work over the internet, it is really not hard to set up a local network and make the server believe it's the intertubes. When one of the commentators mentioned the low ping the other day, I was actually wondering "is that not asking for trouble? Relying on a third-party connection?" That must have occurred to Riot's best and brightest, too, right?
- - Why was a power outage able to affect play? One would assume that at least the player computers and related stuff would have been connected to a UPS.
- - Why were the soundproof booths not used (those from MLG)? I remember somebody commenting that these are, in fact, Riot's property and would be used in further tournaments. And how on earth could you not notice that players could see the minimap? Somebody gotta have noticed that, right? I am not accusing somebody of cheating, because I do not know what really happened. But the fact that it was possible to see the minimaps from the player's seats immediately casts a shadow over any suspicious turn of head. Something that could easily have been prevented.
- - How on earth did you have problems with sunlight on the second day? I understand that this might happen at the first day, given that you not always have a venue for a full day in advance (even though it appears to have been the case here). But after the first day, somebody must have put that down on the checklist, right? We all have had problems with sun shining on computer screens, but nobody cared to get rid of the problem for the next day?
- - What exactly caused the delay on the first day? I was really disappointed to just look at a "coming up soon" for over an hour, only accompanied by some reddit rumors, and then not even have the delay mentioned by the hosts. That is extremely bad manners.
I realize that watching the streams is free and nobody forced me to do it. But then again, it was very convincingly said "Come watch our cool stuff", and then that cool stuff did not manifest. And that is wasting my time, and that is a very precious resource. It's also not growing back. Even more, it wasted the time of a lot of other people. Half a million viewers (not counting China and Korea) times four hours of wasted time (I count the actual game time not as wasted. YMMV) is two million hours of time that is not coming back. You could even go so far and assume that if those two million hours had been spent working on a modest 5 per hour, that is ten million Euros of damage. It's even more in Dollars.
I also realize that, of course, Riot did not crash the servers on purpose. I also think that very few, if any (:-)), Rioters actually enjoy wasting other people's time, so none of the mistakes I think have been made have been made on purpose. Finally, I really beleive Rioters are doing the best they can to get this thing sorted out. It is easy to see you really care about LoL and E-sports, and what happened hurt you deeply. Probably more than the average viewer. But there is no denying a certain carelessness, and I would like to know why that happened. I believe that the answer to a lot of my questions is "we did not think of it/what could possibly go wrong", but this still leaves us entitled to an answer. And if that answer leaves Riot in a bad light, I still think it should be given. Also, I could be wrong with my assumptions, in which case an answer would actually help me feel less annoyed. Maybe other people, too.
As of now, this tournament feels like a train wreck. A lot of time has been spent for nothing, the semifinals will probably not be watched by many Europeans (who stayed awake until 5.30am three days in a row) , and doubt is cast over many of the team's integrity. I am an avid CLG:eu fan, but I am considering to hope for a series of M5 2-0 victories just to have a clear, undoubted winner of the tournament. That is, by the way, not in any way saying that I think CLG.eu cheated (they are incredible), but the endless remakes leave some doubts over any winner of that BO3, be it CLG or WE. What a mess.
P.S: I realize that these points coincide almost completely with those made by Totalbiscuit on his mailbox thingy. This has been bugging me since Sunday. These are my own feelings.
Also, the list feature seems not to work.