Originally Posted by Blutarsky Blues
With this I agree. I believe a system is needed but the one in place puts to much worry/stress on the good people in the community. What can be changed? The ability to report is to much power for many of the people who play the game yet it is needed to weed out the true toxic players. The tribunal gives the toxic players the power of voting, but yet it is another layer that is needed do to the amount of cases brought forward. From what I have read riot support only answers in auto responses to people who try to protest their bans. This could be changed and cases brought to riot through support could receive better attention as opposed to auto reply's. The punishments handed out bring lots of worry to the community as they can result in time and money lost. This is another possible aspect that could be changed (toxic player island). I do not know the answers to the changes needed this is all speculation, but the current system is hurting the good honest people playing this game and something should change.
Remember that (sorry, no specific numbers, but I have no reason to disbelieve what Lyte has said) the system devalues the vote-weight of tribunal voters who spam punish and it devalues the report-weight of constant reporters. There are systems under the hood that help alleviate this stress. I, for one, have never worried once about getting banned. Granted a single case study means little in the overarcing scheme of things.
As data is collected, these algorithms can be further refined and allow for even more specificity and control over toxic players both at the reporting step, and way at the end at the adjudication step.
Going back to our very very rough analogy with the Crim. Justice system:
I don't fear being put in jail because I have done nothing wrong, and systems have been refined to such a point that it is unlikely I would be unjustly punished. A century or two ago, that was not true. Many revisions and refinements of the system went into place (up to and including appeals AFTER punishment) to afford me an even further strengthened sense of self-security. The Tribunal is like the justice system shortly after its inception. Give it time, and remain vigilant to highlight problematic cases like this one! We cannot do much more than that.
Also: consider this yet another bump for red response