I've sent a message on the player support, but I received a message telling me to express my thoughts on this forum. So here it is...
I think, and I should not be the only one, that there is something broken about this system. When you get to silver division and under, it seems to be a roller-coaster. You climb up (while it's extremely difficult to do), but falling down to 0 points and dropping of division seems so easy because of all those trolls, negative players or even unexperienced players. There should be a way to fix that. I don't know reward good players even in a lost? Allow a kick in the queue so we don't get trolled in the game as I've read in another post? Honestly, there is something extremely frustrating about this system. Whenever you finally get on a win streak, it's so easy to loose all your efforts and drop of division. I went from Silver division 3 with about 90 points, to division 5... without playing that much games. It's an addictive but frustrating game. I don't know what to do in this situation