Quote:
Originally Posted by Lunahri
The speed with which it was changed hardly makes it a bait and switch. It was a matter of HOURS. And it wasn't switched with anything.
Now, if it was up for 2 weeks and the day before it was supposed to come on sale, then yeah, there would be an issue.
It was obviously a mistake on their part, they didn't do enough research into it.
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Let me put this into retail terms, as a store manager at a retail chain.
If a customer brings me an item to checkout and it's marked from a previous sale sticker to be $5, even though the sale has ended and the actual retail price is now currently $10; it is my JOB to ensure that my customer is satisfied, and since he found this item that MY STORE messed up on, he will get his item at $5.
He was lead to believe that he'd be buying this item for $5, and as such, being that is directly or indirectly MY fault that the pricing is incorrect, it is my job to make this right. He did nothing wrong.
Another example. As you may have seen sometimes an online retailer will make a mistake. It happens recently during the Steam Christmas Sale with Sleeping Dogs, and it's happened several times on Amazon.com too.
If something gets listed incorrectly, and people have already seen this and started to purchase it, they will get their item at THAT price. They don't get told "No, sorry." Why? Because to do so would actually be illegal in this case.
And you might say "Yeah, but no one bought this Annie skin, because it never actually went on sale yet." True. But many people DID purchase RP immediately following the original announcement JUST to buy it, and now they're quite simply SOL.
That is not fair, nor right.