Hello Summoners, it appears that we may have server issues right now. Preliminary investigation has just started.
7:46: First forum reports of instability.
7:47: Investigation began.
7:53: The Button has been pushed - this means that losses and leaves will be forgiven from this point on. The Button is not retroactive.
8:30: It appears to be a network issue among one of our server clusters.
9:03: The launcher has been set to unavailable while we continue to troubleshoot.
10:04: We are performing a restart on internal servers.
11:14: We have identified the issues within our systems. We are taking steps to fix it, and the game should be up within 4 hours.
11:29: [Deprecated] Servers up! We had a few strategies to try and the first was successful. Sorry for the overestimate on the downtime. Welcome back!
11:49: We are receiving reports of login issues, we are investigating.
11:58: We are taking the platform back down.
12:04: The launcher has been set to unavailable while we troubleshoot. The button is on.
12:18: We have isolated the secondary issue.
12:21: We have solved the secondary issue. We are opening up the platform again.
12:35: The Button is now off.
While most users are able to login, a small segment of users are experiencing login issues. Please restart your launcher and try again - you may also need to need to reset your password via the My Account feature.