Public Beta Environment

About PBE accounts

  • How do I apply to be a tester?

    Any League of Legends player with a high-activity account on NA, EUW or EUNE can apply to be a PBE tester. Simply visit the PBE page to apply or check the status of your application. If you're approved for a cycle of testing, we'll contact you via the email attached to your main account and have you set up a PBE account at that time. Please make sure your email is up to date!

  • How do I update my contact email?

    Once you've applied for PBE access, all PBE communications will be sent to the email attached to your main account. To update your email, follow these steps:

    1. Log into LeagueofLegends.com through the PVP.net bar at the top of the site
    2. Click your summoner name in the PVP.net bar to bring up the "My Account" menu
    3. Fill in the fields in the "Change email address" form (selected by default) and hit "Submit"
    4. Check your updated address for an email to confirm the update

    You will have to do this separately to also update the email associated with your PBE account. Though we won't be emailing you about new content at your PBE-associated email, it's good to keep it up to date to receive account security related notices.

    For more information, visit the Player Support Knowledge Base article.

  • How can I protect my account?

    There are a number of steps you should take to protect your PBE account:

    1. NEVER share your PBE account
    • Because PBE access is approval-based, there are added incentives for attackers to steal your account.
    • Aside from being against our Terms of Use, sharing your PBE account exposes it to further risk: any vulnerabilities on the other person's system, as well as added vulnerability through whatever channel you used to share your username and password.
  • Choose a secure password
    • Strong passwords tend to use a variety of letters, numbers, special characters, spaces and capitalization.
  • Choose unique credentials for your PBE account
    • Because PBE accounts are separate from live accounts, you may be tempted to use the same password for both. While convenient for you, this is also convenient for attackers, so you should create a new password for your PBE account.
  • Keep your Antivirus software up to date
  • Keep your operating system up to date
  • For more information, visit the Player Support Knowledge Base article.

  • What do I do if I forgot my password?

    If you need to recover your password, follow these steps:

    1. Visit http://community.pbe.leagueoflegends.com/
    2. Click on "Login" in the upper right hand corner of the page
    3. Click on "Forgot Password?" on the bottom of the window
    4. Enter your PBE Username

    Check the email associated with your main account for further instructions. If you are still unable to recover your password, please file a ticket with Player Support, just like you would for your main account.

    For more information, visit the Player Support Knowledge Base article.

  • The application process doesn't ask me for any information. What do you know about me?

    When you submit your application with a single click, it flags your live accounts for our review. General account data already includes everything we need to determine preferred champions and roles, games played, in-game behavior and more; the signup process just tells us you’re interested. Visit the PBE page to apply or check the status of your application.

  • Why is my PBE account inactive?

    At the end of their time on the PBE, tester accounts are deactivated (not deleted!) and automatically re-entered into our pool of candidates for future cycles. This means you don't have to reapply for future access and if you're accepted, you won't have to create another PBE account.

    If you had a PBE account under the old PBE system (before October 2013), your old account has been permanently deactivated. If we later choose you to be a tester under the new PBE system, you will be asked to create a new account which will be permanently linked to your main account.

  • I can't log in to the PBE. Was my account deleted?

    This may sound silly, but make sure you're using your PBE account login information, not the username and password for your main account!

    If you receive an "account inactive" message when you try to log in, your account has been deactivated. This occurs at the end of your time on the PBE and doesn't automatically mean we've banned you or deleted your account. We do this to ensure the PBE remains an active environment. Deactivated testers are automatically re-entered into our pool of candidates for future cycles - this means you don't have to reapply for future access and if you're accepted again, you won't have to create another PBE account.

    If you had a PBE account under the old PBE system (before October 2013), your old account has been permanently deactivated. If we later choose you to be a tester under the new PBE system, you will be asked to create a new account which will be permanently linked to your main account.

  • Can I share my PBE account?

    No. As part of our efforts to ensure the best possible testing environment on the PBE, we want to make sure that we're aware of exactly who is using it so we can get the right people testing the right content. Sharing your PBE account will result in permanent removal of PBE access.

  • Can I stream (/blog/record/etc) PBE content?

    You're free to broadcast from the PBE with your friends or while testing, though we won't typically provide direct feedback on your content. The best place to get your feedback to Rioters is on the PBE community, so be sure to stay in the loop there when testing.

Riot's PBE philosophy

  • How does Riot decide who gets to be a tester?

    Since our goal is to get the best possible feedback to improve the game, we're looking for players who are highly engaged with League and have proven to be a positive influence in the community. We're also looking for people who give excellent feedback. Visit the PBE page to apply or check the status of your application.

    Sometimes we look for specific types of players, depending on what we're testing in a given cycle. For instance, if we're about to release a new tanky support champion, we might invite a batch of experienced Leona and Taric players to help us out. If you're accepted for PBE access, you'll get an email letting you know what you'll be testing. Make sure your contact email is up to date!

  • How often are new testers admitted to the PBE?

    We invite new testers every few weeks, rotating in fresh-eyed testers. Our selection is guided by criteria based on the content we're ready to test, not by the order in which candidates applied. Visit the PBE page to apply or check the status of your application.

  • Why doesn't Riot let everyone have a PBE account?

    The PBE is a small, rapidly-evolving environment where Riot can work with targeted groups of testers to develop our content and feature experiments. It needs to be a positive, constructive ecosystem to ensure high-quality feedback loops between developers and testers. We screen testers for a combination of engagement, positivity and fit with the content, which enables us to optimize the effectiveness of each PBE cycle. We invite new testers every few weeks to ensure the PBE remains an active environment.

    There are multiple problems that would be created if we made PBE access a universal privilege. For starters, unlimited global access onto a single small environment would create painful login queues and server instability. It also prevents us from ensuring a constructive in-game experience since unlimited access means some "active" players may have no intention of experimenting with content, looking for bugs or providing feedback. By carefully controlling PBE access, we're better able to foster an environment where testers are positive, active and engaged.

  • Is Riot supporting community fansites, streamers, and video makers?

    The PBE team is collaborating with the Community team to ensure that League of Legends fan content creators have the access they need to produce valuable media for the community. We're still in the process of privately reaching out to these content creators, so if your favorite streamer or youtuber doesn't have PBE access, that doesn't mean we don't want to help them out!

  • How is Player Behavior monitored on the PBE?

    We monitor both harassment scores and reports made against PBE accounts, so if you encounter a toxic player in your game please use the report function. Testers exhibiting toxic behavior will have their accounts permanently disabled without warning or the possibility of appeal.

Getting started

  • Where can I download the PBE client?

    You can download the client for PC here and for Mac here. Keep in mind that downloading and installing the client won't give you access to the PBE. You'll need an active PBE account to actually log in.

    Download links are also located in the page header of the PBE community board.

  • How do I install the PBE client?

    For Windows:

    1. Download the Windows PBE client here
    2. Open "PBE_Client_Shell.zip"
    3. Copy and paste the entire PBE folder anywhere on your PC except the directory you're using for your main League of Legends installation. Hosting the PBE files and the main League of Legends files in the same directory has been reported to cause problems.
    4. Double click on "lol.launcher.exe" or "lol.launcher.admin.exe" to run the launcher and start patching.

    For Mac:

    1. Download the Mac PBE client here
    2. Open "League of Legends PBE.dmg"
    3. Copy and paste "League of Legends PBE.app" to the directory where you want it to run from (e.g. Applications)
    4. Double click on the League of Legends PBE.app to run the launcher and start patching
  • Do I have to start from level 1?

    New PBE accounts are leveled up to 30 every night around midnight PST.

  • Do I have to earn IP or purchase RP?

    When PBE accounts are created, they are credited with large amounts of IP and RP when testers log in for the first time. These changes do not display immediately, so new testers will have to restart their clients in order to see the updates.

    We also have several PBE starter packs so testers can quickly pick up a playable amount of champions and runes. ONLY BUY THE STARTER RUNE BUNDLE ONCE!

    • Champions contains the majority of our champions so testers have a solid roster to queue with
    • Runes contains 9 copies of the most common runes in use on live, plus 18 rune pages (giving new testers the max of 20)
      • Due to technical limitations we aren't able to automatically unlock all runes through a single bundle or grant them to all accounts
      • ONLY BUY THE STARTER RUNE BUNDLE ONCE! Due to technical limitations we aren't able to remove the Rune bundle from the store once you've purchased it.

    Content outside of the starter packs (new champions, all skins, and runes outside of the starter pack) can be purchased normally. New content is generally priced at 1 IP so testers can easily access it through the IP gained by normal testing.

    RP purchases are disabled on the PBE.

  • Do testers get content for free?

    We have several PBE starter packs so testers can quickly pick up a playable amount of champion and rune content. ONLY BUY THE STARTER RUNE BUNDLE ONCE!

    • Champions contains the majority of our champions so testers have a solid roster to queue with
    • Runes contains 9 copies of the most common runes in use on live, plus 18 rune pages (giving new testers the max of 20)
      • Due to technical limitations we aren't able to automatically unlock all runes through a single bundle or grant them to all accounts
      • ONLY BUY THE STARTER RUNE BUNDLE ONCE! Due to technical limitations we aren't able to remove the Rune bundle from the store once you've purchased it.

    Content outside of the starter packs (new champions, all skins, and runes outside of the starter pack) can be purchased normally. New content is generally priced at 1 IP so testers can easily access it through the IP gained by normal testing.

  • I bought the starter rune bundle more than once...

    When you buy the starter rune bundle more than once, you may hit a cap on the total number of runes you can own. (Un)fortunately, we have one way to remedy the situation: the rune combiner, accessible through the Runes page of your Summoner Profile.

  • Where can I find information on PBE updates?

    The primary source of information on PBE updates is the list of stickied threads on the PBE Community, which will be created for discussion of new features, champions or remakes. Keep in mind many PBE changes aren't yet (and may never be) ready for prime time.

    At this time we unfortunately can't provide detailed day-to-day lists of changes that go to the PBE.

  • How can I find other testers on the PBE?

    Join the "Public Chat 1" Chat Room on the PBE client to coordinate with other testers. You can take the following steps to auto-join this Chat Room when you login:

    1. Upon starting up the PBE client go the "View your Chat Rooms Control Panel" button located in the center bottom of your friends list tab
    2. Click "Public Chat 1" to join the Chat Room
    3. Click the gear in the top right corner of the chat window
    4. Click the "Autojoin on Startup" Button

Tester bug reporting & feedback

  • Where do I report bugs?

    Bugs that occur on both live and PBE should be posted in your live region's Bug forum, while bugs that only occur on PBE should be posted in the Bugs subcommunity.

    Before creating a new discussion, please run a quick forum search to see if another tester has already reported the issue. If a post already exists, feel free to add more information, logs, screenshots etc. Otherwise, go ahead and create a new discussion! This guide (English) is a great place to start for advice on how to effectively report bugs.

    Keep in mind that bug reports on the PBE boards should be submitted in English.

  • How do I find logs to attach to my bug reports?

    There are a variety of logs that League of Legends keeps which can help identify the cause of issues you experience on the PBE:

    • Launcher/Patcher logs
    • PVP.Net client logs
    • Maestro logs
    • In-game (r3d) logs
    • DxDiag logs
    • Dump files

    Please read the following Player Support Knowledge Base articles for detailed information on when to attach each kind of log, and how to obtain them:

    PC testers

    Mac testers

    Obtaining Dump files (Windows only)

  • How do I take screenshots in-game?

    To take screenshots in-game, press F12. Screenshots are stored in your PBE directory: …/PBE/Screenshots.

  • How do I upload files on the PBE Community?

    Up to four files can be directly uploaded when creating new discussions by clicking the "Add files" button at the bottom of the Create a Discussion screen.

    To attach files to a comment, you'll need to provide a link to an external hosting site. We recommend imgur for screenshots and Pastebin for log files.

  • Where do I submit feedback on PBE content?

    Feedback on new champions, patch-to-patch balance changes, items and maps lives on the Balance & Gameplay subcommunity.

    Feedback on the AIR client and all game features (Spectator mode, Team Builder, Chat system, AIR client, etc) belongs on the Client & Features subcommunity.

    Before creating a new discussion, please run a quick forum search to see if another tester has posted the same feedback. If a post already exists, feel free to add your voice to the conversation. Otherwise, go ahead and create a new discussion!

    Keep in mind that feedback on the PBE boards should be submitted in English.

Technical issues

  • Why is the PBE unavailable?

    We usually deploy to the PBE once or twice every weekday. During that time the server status is set to "Unavailable" and you will be unable to log in. When this happens, try again after an hour or so. If the PBE is still unavailable, check the PBE Community for any announcements that may explain any extended downtime.

  • Why am I seeing blue squares instead of particle effects?

    The blue square issue (and its cousins, such as the EVERYTHING IS FLASH issue) is caused by file inconsistencies. There are a few potential issues. The most efficient way to determine which is causing the problem:

    1. Check the Bugs subcommunity to see if this is a widespread issue
    • There tend to be many bug reports about this issue - make sure the date of any thread you find is recent. Also check that the specific issue reported pertains to the same champion, item or map as the issue you're experiencing.
  • Your current game may have loaded the wrong particle files
    • Quit and load back into the game. You'll reload the particle files which should display normally if this is the root cause.
  • The particle files in your installation may be corrupted
    • First, try repairing your client, then logging back in and testing the broken particles in a custom game.
    • If the problem still persists, you'll need to reinstall the PBE client (see: "How do I install the PBE client?")

    If none of these solutions work, report the issue on the Bugs subcommunity. Attaching logs and providing a description of what you were doing at the time of the crash ("repro steps") will help our developers identify the problem!

  • What should I do if I crash (bugsplat) on the PBE?

    Your first step should be to submit your bugsplat report when prompted after crashing. Then you should check the Bugs subcommunity to see if there's a known issue causing testers to bugsplat. If not, follow the steps below:

    1. Repair your client, log back in, and try to reproduce the bugsplat to see if the problem is fixed
    2. Reinstall the PBE client, log back in, and try to reproduce the bugsplat to see if the problem is fixed
    3. Report the bugsplat on the Bugs subcommunity. Attaching logs and providing a description of what you were doing at the time of the crash ("repro steps") will help our developers identify the problem!

    For more information, visit the Player Support Knowledge Base article.

  • Why is my ping so high?

    The PBE servers are hosted in Los Angeles, California, and are smaller-capacity than our live environments. This makes it much easier for us to update the PBE with new content every day. If you don't normally play on NA, you will likely experience higher-than-normal ping.

  • Why am I in a login queue?

    When new content is released on the PBE, we see an influx of players attempting to login. If the number exceeds the number of players we allow on the environment at one time a queue will form. Please note that when the maximum number of players on the environment is reached, the timer on the login queue may not update appropriately.

  • Why is it taking so long for me to find a match?

    The PBE is small in comparison to our other environments, so queues sometimes take longer to populate. If you experience longer than normal queue times, try starting a custom game or joining a different queue.

    We'll also occasionally disable most queues in order to focus testing on a particular game mode or queue type. If you notice this happening, please consider participating in that game mode! When a feature is available for testing, we'll let you know on the PBE Community.

  • Which languages does the PBE support?

    The PBE client can be configured to use all of Riot's officially supported languages: English, German, Spanish, French, Italian, Polish, Romanian, Greek, Portuguese, Turkish, Russian, and Korean. In some cases, non-English translations for content in earlier stages may not be immediately available.

    The PBE hosts every language pack supported by the League of Legends client. As a result, when multiple regions support the same language, that language may appear multiple times if some or all of those regions use unique language packs.

    Keep in mind that bug reports and feedback on the PBE boards should be submitted in English.