Last modified: October 16, 2015.
When we say “Riot Games,” we’re referring to Riot Games, Inc. and its subsidiaries. We’re a global gaming company headquartered in Los Angeles with offices and operations around the world (see International Data Processing). When we reference “the Riot services,” we mean League of Legends and any other games, websites, applications, and services that link to this policy, regardless of how you access or use them, including through mobile devices.
READ THIS ENTIRE POLICY CAREFULLY! BY USING THE RIOT SERVICES, YOU’RE AGREEING TO THE PRACTICES DESCRIBED BELOW.
We encourage you to use the policy’s interactive features to guide you. We’ve written summaries to identify the key issues discussed in many sections at a glance; however, note that these summaries are intended solely for your convenience and the full policy controls in the event of any conflicts (so be sure to read the whole thing carefully!). Click on the “Expand” buttons for further details about particular topics that interest you. To zip between sections, use the “Back To Top” buttons and the Table of Contents below.
If you don’t understand any parts of the policy, you can always Contact Us with questions.
Summary: Two types: “personal info” that identifies you as a specific individual (like your email or street address), and “non-personal info” that doesn’t (like aggregated statistics). The particular kinds of personal and non-personal info we gather usually depend on how you interact with us.
To help illustrate, some of the most common examples include:
Summary: Three main ways:
Summary: We collect data you choose to provide or give to us in any manner. You don’t have to share personal info when we ask you for it, but if you decline, you might not be able to access certain Riot services or take advantage of their full functionality.
For example, you’ll need a valid Riot Games account to play League of Legends and access parts of our websites. If you’d like to create one, we’ll ask you to complete our online registration form, which requests info like a unique username and password, your email address, and your date of birth. You’ll also need to choose a public-facing Summoner Name to associate with certain account activity, like your in-game performance and forum posts.
We ask you for payment-related info to process purchases you make on the Riot services (see What Info We Collect). In most cases, we’ll also need to share that info with third-party vendors (like PayOn) to facilitate payment processing (see Vendors and Service Providers).
Other common ways you might provide us with info include: responding to surveys; participating in contests or similar promotions; requesting products or services from us; and using interactive features like forums or in-game chat.
Summary: We and our partners also automatically record some info about how you use and navigate the Riot services, including through technologies like cookies. Among other things, this helps us analyze, improve, and secure the Riot services, as well as support our advertising efforts. We may combine automatically-collected info with other info we gather from or about you as described in this policy.
(1) LOG FILES. We automatically gather info about the ways you interact with the Riot services and store it in log files. This may include, for example, Usage Info (see What Info We Collect) about your visit, like data that your device or browser sends to us when you access the Riot services and details about how you use your Riot Games account.
(2) COOKIES AND OTHER TRACKING TECHNOLOGIES. “Cookies” are small pieces of data that online services you use place on your device for record-keeping purposes. “Web beacons” are transparent pixel images that allow online services to collect info about the ways you interact with them (like whether you’ve opened an email or clicked on an ad). Other common tracking technologies include things like tags, scripts, local shared objects (e.g., Flash cookies), local storage (e.g., HTML5), and similar tools.
We use info gathered through tracking technologies for several reasons, including:
You can learn more about cookies, including details of how to manage or disable them, by visiting http://aboutcookies.org/ or consulting your browser’s privacy features. Some ways of managing traditional cookies may not impact the use of other tracking technologies, but certain browsers may offer their own tools for removing HTML5. For additional details about managing Flash cookies, click here.
Please note that disabling tracking technologies may prevent you from using the full functionality of the Riot services and they may not work as we intended.
(3) ANALYTICS PROVIDERS AND INTEREST-BASED ADVERTISING. In addition to the tracking technologies we place, other companies may set their own cookies or similar tools when you visit the Riot services. This includes vendors we’ve engaged to provide services on our behalf (like website analytics), as well as third parties that deliver content (like videos from YouTube) or offers (like ads from ad networks) contained on the Riot services. We may receive reports based on our partners’ use of these tools on an individual or aggregate basis.
For example, we use third-party analytics providers like Google Analytics to help evaluate and report on use of the Riot services. These companies may set and read their own tracking technologies to gather info about your online activities across websites and services. Some analytics providers offer you choices about how they collect and use data directly on their websites. To learn more about opting out of Google Analytics, click here.
We also partner with ad companies to support our marketing efforts, including by serving you ads better tailored to your likely interests (such as based on your browsing activity on the Riot services or when visiting other online services). If you don’t want to take advantage of the services that such tracking technologies provide, you may be able to opt-out by visiting http://www.aboutads.info or http://www.networkadvertising.org/choices/, or if you’re located in the EU, http://www.youronlinechoices.eu/.
Summary: Sometimes we obtain info from third parties (like social media companies, marketing partners, or public databases) to use along with the info we collect from you.
For example, our ad partners may share Demographic and Preference Info, Usage Info, or other similar data (see What Info We Collect) with us to support our marketing initiatives. This helps us better manage and improve our ad campaigns, like by displaying more personalized ads and measuring how effective they are.
We also obtain info from third parties (like Facebook or Twitter) if you choose to link your account on their services with the Riot services. Your privacy settings on the third party’s service control what info they share with us. Please make sure you’re comfortable with what they might share by reviewing their posted policies, and if applicable, modifying your privacy settings directly on their service.
Summary: We use and share personal info with your consent and as needed to complete a transaction or provide a service you’ve requested or authorized. If we ever stop existing (like if we’re bought out or invaded by Yordles), know we could share your info with our successor. Lastly, remember the stuff you type in chat and forums is treated as public info -- please be careful about what you’re sharing!
Summary: The personal info we collect helps us operate our business, provide and improve our products and services, communicate with you, and advertise effectively. The particular ways we use personal info often depend on how you choose to use the Riot services.
Common examples include:
We also process personal info as described in Compelled Uses and Disclosures below.
Summary: We share personal info as described in this policy and as necessary to provide services you request or process transactions you authorize.
(1) SUBSIDIARIES AND AFFILIATES. We share personal info with Riot Games-controlled subsidiaries and affiliates to be used jointly by us and them as described in this policy. Since we’re a global company, this means your personal data could be transferred to or stored in locations outside your country of residence (see International Data Processing).
(2) VENDORS AND SERVICE PROVIDERS. We share personal info with vendors and service providers that operate on our behalf for the purposes discussed in this policy. For example, when you buy something on the Riot services, we’ll share your payment-related info with entities we’ve engaged to process payments and provide similar financial services (like fraud prevention). If we do share personal info with vendors, they’re only allowed to process it as necessary to perform the services we’ve requested.
(3) INFO YOU SHARE. You relinquish any expectation of privacy in the info you share publicly through interactive features we control, including forums and in-game chat. We reserve the right (but have no obligation) to monitor your use of them. To request removal of your personal info from forums or similar features controlled by Riot Games, Contact Us. We may not be able to remove your personal info in some cases, but we’ll let you know why.
(4) CORPORATE TRANSACTIONS. We may disclose personal info in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). You agree that your info may be one of the assets transferred to the acquiring entity in such situations.
(5) COMPELLED USES AND DISCLOSURES. We may use, disclose, and preserve personal info as we determine in our sole discretion is necessary or appropriate to:
Summary: We use and share non-personal info for many of the same reasons as personal info: it helps us operate our business, provide and improve our products and services, and advertise effectively. Because it doesn’t personally identify you, we often process non-personal info to support our operations in different ways as well. We reserve the right to process non-personal info for any lawful business purposes not otherwise prohibited by this policy.
Some of the most common reasons we use and share non-personal info include:
Note that non-personal info includes aggregated, anonymized, or otherwise de-identified info that doesn’t individually identify you.
We’ve empowered the League of Legends community to help police compliance with our policies related to in-game behavior. Players may report each other and submit descriptions of their in-game activity and actions, and in certain cases, collectively determine if the reported behavior constituted a violation of rules and procedures that apply to player conduct.
As described in our Tribunal Policy, we record in-game chat and store it for a period we determine in our sole discretion from time to time. If you’re reported and your case is brought before The Tribunal, chat from the reported game sessions will automatically be included in The Tribunal report and available for viewing by others. Please be careful what you share in chat!
There are several ways you might share info with third-party websites or services in connection with your visit, including:
Please remember to contact third parties directly (and not Riot Games) if you have any questions or concerns about their practices.
Summary: We’re a global gaming company with operations around the world. By using the Riot services, you’re authorizing us to process your info anywhere we or our partners do business.
(1) OPERATING THE RIOT SERVICES. The Riot services are controlled and operated by or on behalf of Riot Games from:
(2) CROSS-BORDER TRANSFERS AND STORAGE. We may process and store info we collect anywhere that we or our partners operate, including the U.S. By using the Riot services, you’re expressly authorizing us to transfer your personal info to (and process it in) countries outside of your country of residence, each of which may have different privacy rules than your country.
(3) OUR SAFE HARBOR CERTIFICATION. Riot Games, Inc. complies with the U.S. - E.U. Safe Harbor framework and U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from the European Union member countries and Switzerland. Riot Games, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Riot Games, Inc.’s certification, please visit: http://www.export.gov/safeharbor.
(4) OUR TRUSTe CERTIFICATION. As part of our participation in the Safe Harbor program, we’ve partnered with TRUSTe to help ensure we adhere to best practices regarding the processing of personal info in connection with our websites located at na.leagueoflegends.com, euw.leagueoflegends.com, eune.leagueoflegends.com, na.lolesports.com, euw.lolesports.com, and eune.lolesports.com (collectively, the “Certified Properties”). Riot Games, Inc. has received TRUSTe’s Privacy Seal signifying that this policy and our privacy practices on the Certified Properties have been reviewed by TRUSTe for compliance with the TRUSTe program viewable on the validation page available by clicking on the TRUSTe seal posted to each of the Certified Properties.
Please note the TRUSTe program only covers info we process through the Certified Properties and does not apply to info we gather through other Riot services, including our mobile or downloadable applications. For the sake of clarity, if you’re unable to see the TRUSTe seal in the version of the policy you’re currently reading, the Riot service through which you’re accessing this policy isn’t a Certified Property (and isn’t covered by the TRUSTe program).
If you have any privacy-related questions or concerns, Contact Us. We’ve also agreed to TRUSTe dispute resolution for disputes involving personal info we receive from the European Economic Area. If you’re an EU resident and we’re unable to resolve your concerns, you may contact TRUSTe here. TRUSTe’s dispute resolution process will be conducted in English.
Summary: You’ve got to be at least 13 to use our stuff. No, seriously…13 and older only!
The Riot services are general audience services not intended for children under the age of 13. We don’t direct content specifically at, and don’t knowingly collect personal info from, any such children. If you’re younger than 13, please don’t use the Riot services or otherwise provide us any personal info. If you’re the legal guardian of a child younger than 13 and have reason to believe he or she has provided personal info to Riot Games, please Contact Us immediately to request that we delete it.
Summary: Our services don’t respond to Internet browser DNT signals.
Some newer Internet browsers incorporate “Do Not Track” features. If activated, these features often send a signal to the services you visit indicating that you don’t want to be tracked in some way. Those services (or content on them placed by third parties) may continue to engage in activities you may view as tracking even though you’ve expressed this preference, depending on the service’s privacy practices.
Because there is not yet a common understanding of how to interpret the DNT signal, Riot Games does not currently respond to browser DNT signals on the Riot services. To learn more about the privacy-related choices that we do offer, see Your Choices and Controls below.
Summary: You have choices regarding your use of the Riot services and the ways we process info. Since you can interact with us in many different ways, the particular controls available to you often depend on the nature of our relationship.
Here are some examples:
Summary: We’re committed to securing personal info, but can’t guarantee the security of any data we collect from you. By choosing to share personal info with us (or anybody else online these days), you’re accepting this risk.
We use physical, technical, and organizational security safeguards to help protect your personal info from unauthorized access, use, or disclosure. For example, we use computer systems with limited access in controlled facilities to store personal info. We also use technologies like encryption and hashing to protect some of the info we collect.
However, please note that no server, communications network, or data transmission over the Internet is 100% secure. The Riot services are no exception. We can’t guarantee the security of any info transmitted through the Riot services and make no assurances about our ability to prevent any such loss or misuse.
It’s up to you whether you’d like to share personal info with us; if you do, you’re acknowledging and agreeing that you’re doing so at your own risk.
Summary: We’ll make changes to this policy over time to keep you better informed about how we handle player info.
If you have any questions about this policy or our privacy practices, please send them to us via email at firstname.lastname@example.org or via postal mail at the appropriate address listed below.
If you live anywhere in North America or South America (except Brazil):
Riot Games, Inc.
Attn: Legal Department
12333 West Olympic Blvd.
Los Angeles, CA 90064
If you live in South Korea:
Riot Games Korea, Ltd.
Attn: Legal Department
14F, ICT Tower, 624 Gangnam-Daero, Gangnam-Gu
If you live in Japan:
Riot Games, LLC
Roppongi Hills Mori Tower 34F
6-10-1, Roppongi, Minato-ku,
If you live anywhere else, including the European Union or Brazil:
Riot Games Ltd.
Attn: Legal Department
PO Box 11989